Role Description
The Media Associate is the entry-level role within the in-house media team, supporting the team's oversight and governance of the paid media Brand campaign executed by our media Agency of Record. The Media Specialist plays an essential supporting role in ensuring the partnership with the agency runs efficiently β helping the team track campaign progress, coordinate agency deliverables, validate outputs against the strategy, and maintain accurate financial records. This is a learning-intensive, detail-oriented position ideal for someone beginning their career in paid media. You will gain hands-on exposure to enterprise B2B media strategy and planning, agency management, campaign set up, performance tracking, and cross-functional collaboration β building the foundation to grow within the media team.
Key Responsibilities
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Campaign Tracking & Support
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Maintain and update campaign status trackers documenting the status of all live, launching, and ending paid media campaigns.
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Organize and file campaign briefs, approved media plans, and agency trafficking documents.
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Maintain proof-of-posting archives β collecting screenshots and delivery confirmations from the agency.
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Assist in organizing campaign assets, creative files, and tagging documentation.
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Monitor key campaign milestones and flag upcoming deadlines or missing agency deliverables.
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Agency Coordination & Communication
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Serve as a supporting day-to-day point of contact for routine agency requests.
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Collect weekly/monthly campaign performance data and reporting from the agency.
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Track agency deliverable timelines and send proactive reminders when deadlines are approaching.
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Support trafficking setup by preparing spreadsheets, tracking IDs, and QA checklists.
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Quality Assurance Support
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Support the Manager and Ad Operations team in reviewing agency campaign setup documentation.
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Contribute to the completion of Campaign Launch QA Checklists.
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Flag any setup issues or inconsistencies for agency follow-up and resolution.
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Budget & Financial Administration
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Log invoices and update budget trackers as media spend is recorded.
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Maintain organized files of invoices and budget documentation.
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Support budget pacing oversight by maintaining spend logs.
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Cross-Functional Coordination
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Track the delivery of creative assets from internal teams to the agency.
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Help coordinate timing and handoffs across internal stakeholders.
Qualifications
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1-2 years of experience in marketing, advertising, campaign coordination, or a related role; internship experience considered.
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Strong organizational skills and exceptional attention to detail.
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Proficiency in Excel or Google Sheets (pivot tables, basic formulas, data organization).
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Clear and professional written and verbal communication skills.
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Bachelor's degree in Marketing, Business, Communications, Advertising, or related field.
Requirements
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Exposure to digital advertising channels (e.g., Paid Social, Programmatic Display, Video/CTV, Content Syndication).
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Familiarity with how media agencies operate, including concepts like media plans, Insertion Orders, trafficking, and campaign reporting.
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Experience in a B2B marketing environment or interest in enterprise technology marketing.
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Familiarity with project management or workflow tools (e.g., Asana, Smartsheet, Workfront).
Benefits
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Base pay of $88,400 - $137,000, plus equity (when applicable), variable/incentive compensation and benefits.
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Health plans, including flexible spending accounts.
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401(k) Plan with company match.
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ESPP, matching donations, a flexible time away plan and family leave programs.