[Hiring] Marketplace & Merchandising Manager @Pro Coffee Gear

Role Description

The Marketplace & Merchandising Manager owns the performance, quality, and scalability of our online product catalog across all sales channels, including Shopify, Amazon, eBay, and Walmart. This role is responsible for accelerating time-to-market for new listings, ensuring competitive and profitable pricing, and delivering a consistent, high-quality brand experience across platforms.

This manager will lead a team of 4-6 and build scalable workflows, quality standards, and performance metrics to maximize revenue, improve conversion, and strengthen multi-channel visibility. Success in this role means faster listings, smarter pricing, and a best-in-class marketplace presence that drives sustainable growth.

Responsibilities:

• Continuously evaluate our product offers against key competitors across all marketplaces to ensure competitive positioning on price, shipping, promotions, and value.
• Identify gaps and opportunities for adjustments to win conversion while protecting margin.
• Make data-driven decisions on sales, promotions, and discount strategies across channels.
• Balance revenue growth, inventory goals, and margin targets while aligning promotions with marketplace dynamics and business priorities.
• Translate merchandising strategy into clear, actionable priorities for the team.
• Create and manage tickets that define scope, urgency, and success criteria for efficient execution.
• Monitor performance across all marketplaces, including revenue, conversion, visibility, and operational metrics.
• Identify underperforming areas, diagnose root causes, and define improvement plans.
• Review new products and inventory opportunities for onboarding across Shopify and marketplaces.
• Assess product fit, demand potential, competitive landscape, and operational feasibility.

Qualifications

• Knowledge of Multi-Channel Marketplace Management (Shopify, Amazon, eBay, Walmart)
• Pricing Strategy & Competitive Analysis
• Catalog & Listing Management
• Performance Analytics & Reporting
• Workflow & Ticketing Systems
• Promotions & Discount Management
• Marketplace Policies, Compliance & QA
• Bonus: SEO & Content Optimization

Requirements

• Strategic Merchandising & Decision-Making
• Data-Driven Analysis & Problem Solving
• Cross-Functional Team Leadership
• Prioritization & Execution Management
• Competitive & Market Awareness
• Process Design & Workflow Optimization
• Attention to Detail & Quality Control
• Clear Communication & Stakeholder Alignment
• Ownership & Accountability
• Continuous Improvement Mindset

Benefits

• Flexible schedule with opportunities for growth
• Work remotely from the comfort of your own home
• Join a dynamic and passionate international team in the exciting world of coffee

How to Apply

If you're ready to join our team and play a key role in shaping our talented workforce, please submit your resume in English (resumes in other languages will be immediately disqualified). We look forward to hearing from you!

Pro Coffee Gear is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.