[Hiring] Marketing Operations Specialist @Five Star Cooperative

Role Description

The Marketing Operations Specialist is a key contributor responsible for maintaining, optimizing, and integrating marketing and technology platforms to support cross-functional business objectives. This position combines strategic thinking with technical execution, focusing on data integration, project management, and platform optimization across ERP, CRM, and other key systems.

• Serve as a technical and functional resource across departments
• Develop and manage project plans, timelines, and deliverables for software integration and process improvement projects
• Identify and recommend tech solutions that enhance business efficiency or customer experience
• Oversee integrations with APIs, including field mapping and vendor coordination
• Maintain data hygiene across platforms; ensure database integrity and standardization
• Use data analysis tools (e.g., BI platforms) to generate actionable insights and reports
• Act as a liaison between departments, external vendors, and customers for technology implementations
• Drive internal adoption and create SOPs, documentation, and training materials
• Support and assist customer-facing technology initiatives
• Provide timely support and troubleshooting for tech stack issues
• Lead end-user training and promote technology best practices
• Identify gaps in adoption/utilization and lead improvement strategies
• Exhibit superior project management across departments
• Enforce and abide by all cooperative policies
• Enforce and uphold the cooperative’s credit policy
• Assist with recordkeeping and filing needs
• Maintain good communication with all employees and customers

Qualifications

• Bachelor’s Degree or equivalent in Marketing, Business, Accounting, or related field
• Strong written, verbal, and interpersonal communication skills necessary
• Proven project management experience and the ability to handle multiple initiatives simultaneously
• 3+ years of experience in data integration, marketing operations, or related technical role
• Detail-oriented with excellent organizational and analytical skills
• Experience with API integration, data mapping, and BI/reporting tools
• Ability to make independent decisions that align with business goals

Requirements

• Can understand and work on complex problems requiring a deep understanding of multiple sources of data to make a recommendation

Preferred Experience

• Agriculture background
• Expertise with AgVance ERP

License, Certificate, or Registration

• Valid driver’s license

Basic Skills

• Speaking
• Writing
• Reading Comprehension
• Listening
• Monitoring
• Judgement and Decision Making
• Time Management