[Hiring] Marketing Operations Manager @Chartbeat, Inc.

Role Description

We are seeking a highly analytical, systems-oriented Marketing Operations Manager to drive efficiency, scalability, and performance across our multi-brand marketing organization. This role sits at the center of our marketing engine, owning and optimizing our marketing technology stack with a strong focus on HubSpot.

• Oversee and optimize the marketing technology stack (with a strong focus on HubSpot), ensuring systems are integrated and effective.
• Lead the configuration and optimization of two HubSpot instances with two brands in each instance, troubleshooting issues and refining existing processes.
• Develop and implement best practices for lead management, scoring, segmentation, and nurturing, creating automated workflows that support campaign success and drive customer acquisition.
• Conduct regular audits of marketing operations processes and technologies, identifying areas for improvement and implementing scalable solutions to support growth.
• Manage data integrity and ensure accurate data collection via forms, developing robust reporting and analytics capabilities to support data-driven decision-making.
• Collaborate with cross-functional teams to align marketing operations with broader company objectives.
• Serve as the subject matter expert on marketing technology, providing training and support to team members.
• Manage the Marketing’s team Monday.com instance by creating automation that enhances the team’s project management capabilities.
• Monitor and report on key marketing performance metrics (e.g., MQLs, conversion rates, ROI), delivering actionable insights and recommendations.

Qualifications

• Bachelor’s degree in Marketing, Business, Information Systems, or a related field.
• 5-7 years of experience in a marketing operations role, ideally within a SaaS or technology environment.
• Located in EST preferred as this role collaborates with teams in Europe and across the US.
• Strong expertise in HubSpot is required, including experience with integration, automation, and lead management workflows.
• Proven track record of both standing up HubSpot Marketing Hub instances from scratch and refining existing systems.
• Experience with Salesforce (particularly the interaction with HubSpot) and other B2B SaaS tools is a plus.
• Proficiency in marketing analytics and reporting, with a track record of using data to drive performance improvements.
• Exceptional project management skills, with the ability to prioritize and execute multiple initiatives simultaneously.
• Strong analytical and problem-solving skills, with a passion for operational efficiency and data accuracy.
• Excellent communication and collaboration skills, with the ability to work effectively across departments and with diverse stakeholders.

Benefits

• Comprehensive Health, Dental, and Vision Insurance
• 401K with company match (100% of the first 3% and 50% of the next 2%)
• Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
• Phone and internet stipend
• Wellness, learning, and coworking reimbursements
• Flexible work hours
• Unlimited PTO
• 11 paid holidays and December holiday closure
• Annual In-Person Event
• The compensation range for this position is $125,000 - $150,000

Company Description