Role Description
We are looking for a reliable and detail-oriented Marketing Operations Admin to serve as the operational backbone of our Marketing Communications team. This role keeps the team running smoothly β managing event logistics, inventory programs, email distribution, vendor coordination, and gift fulfillment so the rest of the team can stay focused on creative and digital execution.
Responsibilities
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Exhibition & Event Administration
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Handle booth registration, payments, and procurement for major trade shows (2x per year)
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Source and coordinate branded materials, giveaways, and printed kits for each event
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Track event-related expenses and submit records for budget reconciliation
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Maintain an event calendar with deadlines, vendor contacts, and logistics checklists
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Coordinate shipping of event materials and confirm on-site delivery timelines
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Inventory & Marketing Logistics
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Manage inventory and fulfillment for ongoing programs: Free Drill kits and New Customer Gift packages
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Track outbound shipments and follow up on delivery issues with carriers
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Maintain accurate inventory logs in Excel or Google Sheets; alert team lead when stock needs replenishment
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Coordinate with the U.S. sales team on regional distribution requests and fulfillment priorities
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Database & Newsletter Distribution
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Build, segment, and maintain the master email list in Mailchimp by region, specialty, and status
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Execute final newsletter sends following team lead approval and designer asset delivery
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Ensure list hygiene on a regular cadence: process unsubscribes, bounces, and opt-in updates
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Pull post-send reports and share open rate, click rate, and list health summaries with the team
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Gift Sourcing & Fulfillment
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Research and evaluate gift options for new customer welcome and appreciation programs
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Manage vendor relationships, purchase orders, and delivery timelines for gift procurement
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Coordinate with the U.S. sales team to ensure timely distribution to new accounts
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Track gift inventory and proactively reorder to maintain buffer stock
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General Admin & Operations Support
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Maintain billing and vendor invoice tracking β log payments, due dates, and approval status
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Update and organize procurement records: PO logs, vendor contacts, and order history
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Keep shared folders and documentation structured and accessible for the team
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Support light data entry and reporting tasks as assigned by the team lead
Qualifications
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2+ years of experience in marketing admin, operations coordinator, or similar role
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Strong Excel or Google Sheets skills β comfortable with tracking logs, basic formulas, and organized record-keeping
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Experience with Mailchimp or other email distribution platforms
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Highly organized with strong attention to detail and ability to manage multiple tasks at once
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Good written English for remote coordination with the U.S. team
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Reliable and self-directed β able to keep operations running without close supervision
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Experience with vendor coordination, procurement, or logistics is a strong plus
Nice to Have
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Experience coordinating trade show or event logistics
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Familiarity with inventory management or fulfillment workflows
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Background in healthcare, dental, or medical device industry (not required)