[Hiring] Marketing Inquiry Records Assistant @HRS Talent Solutions

Role Description

The Marketing Inquiry Records Assistant records the source shown by the form or campaign system, checks that the inquiry is attached to the right record, and flags cases where the source is uncertain. This work supports reporting and customer service follow-up. It does not involve calling strangers, deciding whether a person is a qualified sales lead, or claiming credit for a campaign without evidence.

• An online form might include a campaign tag.
• A reply to a general email may have no reliable source at all.
• A person may also arrive through more than one channel.
• Follow the organization’s attribution instructions for straightforward cases, and leave ambiguity visible.
• Do not fill a blank field with the most recent campaign simply because a report looks tidier.

What the source record should show:

• The source label, inquiry date, and relevant form or message reference should agree.
• If a tag refers to an old campaign, check the approved mapping table before entry.
• If a web link has been reused, ask the campaign owner how it should be recorded.
• The job is to preserve the trail from the original submission to the current record.

You may be asked to look for records with no source, duplicated contacts, or inconsistent labels:

• A duplicate inquiry is not necessarily a duplicate person; compare permitted identifiers and refer uncertain matches.
• If the message itself requests a service answer, make sure it reaches the customer service owner promptly.

What you would handle:

• Begin with the inquiry record and whatever source information the online form or campaign system actually captured.
• Compare any tag with the approved campaign list before entering a label.
• If the source is missing, outdated, or inconsistent, leave the uncertainty visible for review.
• A second message from a person may belong with the earlier contact, but similar names alone are not enough to merge records.
• When a genuine customer question is present, route it to the service owner promptly.
• Keep the evidence for each source decision in the designated record rather than in a private spreadsheet.
• Uncertain items can be grouped by the kind of problem, such as missing tag or reused link, for an efficient review with the marketing owner.
• Do not change a historical record to make a report look cleaner without a confirmed correction.

An introductory path into marketing operations:

• You do not need marketing analytics experience.
• The employer will train you on its campaign labels, contact system, and rules for uncertain entries.
• Basic spreadsheet use, attention to names and dates, and clear notes are enough to begin.
• Prior office administration or customer service work can help, but newcomers are welcome.
• There is no expectation that you create advertising strategy or make sales calls.

A quiet home office may support the remote review of contact records. The company will confirm its equipment and schedule. Pay is $25.45–$27.15 per hour.

An item is complete when its source is supported by the record, or when an unresolved source has a clear reason and owner. This distinction protects the usefulness of the data.

Joining the selection process:

• If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website.
• Your resume can show list organization, source checking, or careful contact records from any setting.
• A marketing analytics background is optional because this is an introductory records role.
• The employer will explain its campaign labels during training.
• No sales history is necessary.

Qualifications

• Basic spreadsheet use.
• Attention to names and dates.
• Clear notes.
• Prior office administration or customer service work (optional).

Requirements

• Remote work capability.
• Ability to follow attribution instructions.
• Willingness to learn about campaign labels and contact systems.

Benefits

• Pay range: $25.45–$27.15 per hour.
• Training provided on campaign labels and systems.