[Hiring] Marketing & Communications Program Manager @Included Health

Role Description

The Marcomm Program Manager is a critical operational role within the Corporate Marketing & Communications team, reporting to the Vice President of Corporate Marketing & Communications. This role serves the entire marcomm function — spanning brand, B2B/corporate marketing/product/client marketing, and content — as its dedicated operational backbone.

The Marcomm PM will establish and run a clear cross-functional operating rhythm, and prioritization cadence that brings consistency, visibility, and accountability to how the team plans and delivers work against its most important growth initiatives.

By owning the systems and workflows that keep integrated marketing moving, this role directly enables senior marketers to stay focused on high-value strategy and the work that most influences pipeline, retention, and win rate.

Responsibilities

• Own and operate the marcomm team's intake process — creating a single point of entry for all new project requests across corporate marketing, client marketing, brand, and content.
• Plug into and reinforce the broader Growth team's existing operating rhythms and reporting structures.
• Help to develop and manage integrated project plans, timelines, and delivery schedules in Asana.
• Produce clear, concise status reporting for marketing leadership.
• Serve as the connective tissue across marcomm teams — facilitating coordination between Corporate Communications, Client Marketing, Creative, and Content.
• Proactively identify risks, resource conflicts, and scope creep; escalate to the VP or relevant senior marketers with recommended resolutions.
• Support program-level prioritization decisions by maintaining a shared view of the team's portfolio.
• Contribute to the development of lightweight, scalable standard operating procedures and workflow documentation.
• Partner with senior marketers on campaign and initiative scoping.
• Drive adoption of Asana and shared project management practices across the marcomm team.
• Spearhead and advance key technology transformation initiatives on behalf of the marcomm team.
• Partner with marcomm leadership to foster a strong sense of team culture, engagement, and continuous learning.

Qualifications

• 3–5 years of experience in program management, marketing operations, or a traffic/production coordination role.
• Demonstrated experience building or improving intake and workflow systems in a fast-moving, matrixed organization.
• Proficiency with Asana or a comparable project management platform.
• Strong organizational skills and a systems-oriented mindset.
• Excellent written and verbal communication skills.
• Experience facilitating cross-functional coordination across multiple teams and stakeholders simultaneously.
• Ability to manage competing priorities without losing sight of what matters most.
• Comfort operating in an environment undergoing process and tooling transformation.

Preferred Qualifications

• Experience supporting B2B or enterprise marketing teams.
• Familiarity with healthcare, tech, or highly regulated industries.
• PMP, PMI-ACP, or equivalent project management certification.

Requirements

• The base salary range for this full-time position is $100,030 – $130,944 per year in the United States.
• This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets.
• Individual pay is determined by work location, skills, experience, and internal equity.
• Compensation structures and ranges are tailored to each zone's unique market conditions.

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options
• Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
• Work-From-Home reimbursement to support team collaboration home office work

Company Description

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone.

We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need.

Learn more at includedhealth.com.