[Hiring] Marketing Campaign Delivery Specialist @Cisco

Role Description

This role may be eligible for remote work in the United States depending on business needs and hiring manager approval.

Join a collaborative marketing team responsible for orchestrating integrated marketing activity across channels, disciplines, and global and regional priorities. The team connects campaign planning with execution, ensuring marketing activities are coordinated, measurable, and delivered efficiently to support business objectives and create connected customer experiences.

As a key link between campaign planning and channel execution, you will help coordinate, track, and measure marketing activities across the customer journey. You will turn agreed priorities into clear plans, work with internal teams and agencies to deliver them, and help keep our workflows consistent as we scale.

You will keep activity progress and performance visible, flag issues early, and look for ways to improve customer touch points and how the team delivers, using AI and automation wherever it removes manual work.

In this role, you will:

• Track campaign activities:
  • Plan, monitor, and report on activities from kickoff to completion, and flag risks or slipping milestones early.
• Coordinate cross-channel execution:
  • Work with channel owners, partner teams, and agencies so activities launch in the right order and on time.
• Run intake:
  • Review new marketing requests, check they are complete and scoped, and route them to the right team before work starts.
• Support performance reporting:
  • Pull results across customer touch points, spot what's working and what isn't, and suggest improvements.
• Maintain workflows and templates:
  • Document and update the templates, checklists, and standards the team uses.
• Automate and improve how we work:
  • Use AI tools and automation to remove manual steps in tracking, reporting, and intake, for example by building agents, prompts, or automated workflows the team can reuse.

Qualifications

• Meet one of the following (completed within the past 3 years or expected to be completed within the next 12 months):
  • A Master's degree with 0 years of work experience; or
  • A Bachelor's degree with 2 years of work experience; or
  • An educational or workforce development program (e.g., Associate’s, Apprenticeship, Boot camp, or Certification) with 3 years of work experience; or
  • A High school diploma (or equivalent) with 4 years of work experience.
• Qualifying education and work experience should be in marketing operations, campaign management, integrated marketing, project or program management, or a related field.
• Experience coordinating multiple tasks or projects with deadlines, through work, internships, or school.
• Comfortable working with data and reports to monitor results and spot trends.
• Strong organization, problem solving, and clear written and verbal communication.

Requirements

• Exposure to integrated or multi-channel marketing campaigns.
• Familiarity with campaign performance measurement and customer touch points.
• Familiarity with marketing automation or work management tools (e.g., Workfront, Eloqua).
• Hands-on experience using AI tools to automate work and boost productivity, such as building custom assistants or agents, chaining tools together, or automating repetitive tasks, beyond using a chatbot for answers.
• Experience working with global or regional teams, or external agencies.
• A builder's mindset: you look for repetitive work and find ways to automate it.

Benefits

• Medical, dental and vision insurance.
• A 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
• Non-exempt employees receive 16 days of paid vacation time per full calendar year.
• Exempt employees participate in Cisco’s flexible vacation time off program.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Optional 10 paid days per full calendar year to volunteer.