[Hiring] Marketing Admin Manager @Marriott Vacations Worldwide

Role Description

Leadership experience in a fast-paced, production-driven timeshare/vacation ownership marketing environment.

• Advanced Microsoft Excel skills with the ability to perform strategic analysis, reporting, forecasting, and performance tracking.
• Experience managing marketing production, lead generation, lead distribution, and workload allocation to maximize business results.
• Strong analytical and business acumen with a proven ability to leverage data and insights to drive strategic decision-making.
• Demonstrated success leading high-performing teams while implementing process improvements that enhance operational efficiency and productivity.
• Supporting and managing all site marketing administration processes, including:
  • Analyzing data and reports
  • Running owner events
  • Tracking customer issues
  • Monitoring Encore contract quality
  • Processing all package information, tour information, and managing tour manifest
• Assists in ensuring all contracts adhere to policies of the site and the company, as well as all legal requirements.

Qualifications

• High School Diploma or GED
• Proficiency in English (additional language required for certain positions)
• Preferred - 4-year bachelor’s degree in Business Administration or related major; 1 year experience in sales administration, real estate, finance or related professional area.

Requirements

• Maintaining Marketing Administration Goals:
  • Monitors Encore contract quality, procedures, and methodology.
  • Manages marketing tour availability, manifest, input of tours, and reviewing tour manifest.
  • Runs all Cognos and OTM reporting for marketing and sales.
  • Daily entry and quality assurance check of all TO logs with bi-weekly TO report.
  • Produces First Time Buyer Report and maintains a log of this activity.
  • Processes all payments and audits marketing and sales spiffs.
  • Produces CSS weekly report and distributes it to marketing and sales leaders.
  • Processes all marketing and management payroll with quality assurance checks.
  • Runs overtime report and communicates to all leaders.
  • Runs Customer Issue and Quality Assurance Log report.
  • Counting all banks for accounting.
  • Runs all marketing reports bi-monthly for accounting compliance audits.
  • Manages all marketing and sales events including owner cruises.
  • Assists in identifying opportunities to enhance the effectiveness of business processes.
  • Trains and monitors associates in computer training at the site.
  • General duties from the DOM and/or the PD.
• Managing and Conducting Human Resource Activities:
  • Assists in recognizing and celebrating team successes.
  • Coordinates staff schedules to accommodate peak and slow periods.
  • Supports the development, mentoring, and training of employees.
• Additional Responsibilities:
  • Provides information to supervisors, co-workers, and subordinates.
  • Demonstrates personal integrity.
  • Uses effective listening skills.
  • Demonstrates self-confidence, energy, and enthusiasm.
  • Manages group or interpersonal conflict effectively.
  • Informs and/or updates executives, peers, and subordinates on relevant information in a timely manner.

Company Description

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.