Role Description
Supporting and managing all site marketing administration processes. This includes:
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Analyzing data and reports
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Running owner events
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Tracking customer issues
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Monitoring Encore contract quality
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Processing all package information
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Managing tour manifest
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Ensuring all contracts adhere to policies and legal requirements
Qualifications
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High School Diploma or GED
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Proficiency in English (additional language required for certain positions)
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Preferred: 4-year bachelor's degree in Business Administration or related major
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1 year experience in sales administration, real estate, finance, or related professional area
Requirements
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Monitors Encore contract quality, procedures, and methodology
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Manages marketing tour availability and manifest
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Runs all Cognos and OTM reporting for marketing and sales
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Daily entry and quality assurance check of all TO logs
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Produces First Time Buyer Report
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Ensures compliance with corporate and marketing policies
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Processes all payments and audits marketing and sales spiffs
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Produces CSS weekly report
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Processes all marketing and management payroll
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Runs overtime report and communicates to all leaders
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Runs Customer Issue and Quality Assurance Log report
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Counts all banks for accounting
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Runs all marketing reports bi-monthly for accounting compliance audits
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Manages all marketing and sales events
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Assists in identifying opportunities to enhance business processes
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Trains and monitors associates in computer training
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General duties from the DOM and/or the PD
Benefits
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Healthcare benefits to eligible associates
Management Competencies
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Adaptability
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Communication
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Problem Solving and Decision Making
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Professional Demeanor
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Managing Execution and Building and Contributing to Teams
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Driving for Results
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Planning and Organizing
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Building Relationships and Coworker Relationships
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Customer Relationships
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Global Mindset
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Generating Talent and Organizational Capability
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Talent Management
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Learning and Applying Personal Expertise
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Business Acumen
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Technical Acumen
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Devising Sales Approaches and Solutions
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Sales Ability and Persuasiveness
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Basic Competencies
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Basic Computer Skills
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Mathematical Reasoning
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Oral Comprehension
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Reading Comprehension
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Writing
Company Description
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.