[Hiring] Manager, Marketing Services @Semrush

Role Description

As part of Semrush, you’ll join Third Door Media (“TDM”) team—our trusted B2B publishing and marketing services division. Together, we deliver high-impact lead generation programs that help brands grow and stand out across the industry.

We’re currently hiring a Manager of Marketing Services to lead the execution, quality, and profitability of our client-facing programs. This role is perfect for marketing operations leaders, delivery specialists, and results-driven professionals who thrive on precision, process, and performance. You’ll manage a small team and report directly to the head of TDM, working cross-functionally with Sales, Content, and Events to ensure every sponsor program is executed flawlessly.

• Lead sponsor program execution from end to end—including webinars, white papers, content syndication, and lead generation campaigns.
• Ensure operational excellence : manage timelines, QA processes, and internal coordination to guarantee programs are delivered on time, on target, and on budget.
• Oversee vendor management , including lead generation partners and freelancers; negotiate CPL rates and maximize internal delivery to reduce costs.
• Own the P&L for marketing services , tracking gross margins, resource allocations, and vendor expenses; proactively address low-margin risk.
• Drive process improvement : establish and refine SOPs, kickoff templates, QA checklists, and reporting systems.
• Ensure data and privacy compliance , including DPA and client data control standards.
• Monitor performance metrics including lead quality, SLA adherence, and client renewal trends.
• Partner with Sales on program performance reviews, quarterly business reviews (QBRs), and upsell opportunities.
• Deliver reporting that’s clear, actionable, and aligned with client and internal stakeholder needs.

Qualifications

• 7–10 years of experience in B2B marketing operations, client services, or media campaign management.
• Deep understanding of webinar, content syndication, and lead gen program delivery.
• Strong command of CRM systems (Salesforce) and data tools (Clearbit, ZoomInfo, etc.).
• Track record of managing vendors, negotiating CPLs, and ensuring program profitability.
• Excellent communication skills with strong project management discipline and deadline orientation.
• High attention to detail and quality control in everything you do.
• Experience working in a media company, agency, or high-velocity B2B environment.

Benefits

• Unlimited PTO
• Low cost medical, dental, and vision plans
• Life insurance
• Accidental death and dismemberment (AD&D) insurance
• Dependent Care Savings Accounts and Flexible Spending Accounts
• Health Saving Account
• Short-term and long-term Disability
• Employee Assistance Program
• Employee Resource Groups
• 401(k) plan
• Paid parental leave
• Relief Fund
• Travel coverage