[Hiring] Junior Growth Specialist @Novelship

Role Description

We are looking for a proactive Junior Growth Specialist to join our Marketing team. With a couple of years of experience under your belt, you will be the driving force behind our day-to-day Online Reputation Management (ORM), social media execution, and the integration of AI tools into our workflows. In this role, you will focus on executing high-quality campaigns, monitoring our digital pulse, and providing data-backed recommendations to senior leadership.

1. Online Reputation Management (ORM)

• Actively monitor and report on brand sentiment across multiple digital platforms (Google Reviews, App Store/Play Store, Trustpilot, Social Media, Forums).
• Execute and assist in designing proactive campaigns aimed at improving star ratings and increasing the volume of authentic, positive customer reviews.
• Periodically analyze customer feedback trends, summarizing the data into clear recommendation reports for the product and service teams to support continuous improvement.

2. AI Workflow & Innovation

• Separate and utilize various AI-based tools to support and enhance the marketing team's daily operational efficiency.
• Conduct testing of new AI tools, benchmark the results against current processes, and present findings to management regarding their practical viability for the team.
• Stay updated on the latest AI technology trends and propose practical, innovative ways these tools can be adopted to improve our daily marketing workflows.

3. Marketing Execution & Social Media

• Develop and manage social media content calendars, and collaborate with the team to craft strategic roadmaps that drive brand awareness and engagement.
• Track and report on key social media metrics (Reach, Engagement Rate, CTR) and translate this data into actionable insights for future campaign planning.
• Conduct regular competitor research to identify market trends, content gaps, and potential growth opportunities.
• Ensure all published content maintains strict brand alignment, reflecting our values and mission across all digital touchpoints.

Qualifications

• Minimum of 2 years of proven experience in Digital Marketing, Social Media Management, Growth, or a related field.
• Hands-on experience with social media scheduling tools, basic data analytics (e.g., Google Analytics, platform insights), and reputation monitoring platforms.
• Familiarity with or a strong eagerness to master modern AI marketing tools to streamline workflows.
• Excellent written and verbal communication skills, capable of responding to customer reviews professionally and presenting data clearly to the team.