[Hiring] Internal Communications Specialist @GoodLife Fitness

Role Description

The Internal Communications Specialist works with Project Managers, Administrators, and Department Heads to execute communications that support day-to-day operations, policies, procedures, and marketing needs. The Specialist provides timely, customized communications support to Management and project stakeholders, assisting with clear and effective messaging to ensure Associates across the company are informed and engaged. The Specialist works closely with all members of the Internal Communications Team to ensure consistency and alignment of communications across the company.

What will you be doing?

• Provides communications support for day-to-day operations and normal course of business, to ensure Associates are informed, engaged, and supported in their roles.
• Creates internal communications plans using a variety of multimedia tactics.
• Generates clear and concise content, working closely with internal subject matter experts, ranging from digital Associate communications, support packages and documents, PowerPoint presentations, speaking notes, etc.
• Ensures proper flow and timing of information to various Associate audiences.
• Refers to the company calendar and activates required communications based on day-to-day and normal course of business activities (e.g., stat holidays, important internal dates).
• Supports all internal communications of their assigned Department portfolio to ensure Associates have the information they need before Members and the public.
• Creates promotional communication materials, including production of video work.
• Facilitates the compilation of communications packages, utilizing the expertise of various Department subject matter experts.
• Oversees the timely and efficient delivery of mass internal communications.
• Responds and actions all requests within two weekdays of receipt.
• Triage Associate responses to the appropriate Department/subject matter expert.
• Manages and updates Associate email groupings with support from our Technology & Information Department.
• Delivers support for the production and execution of regularly scheduled and special Associate meetings and events.
• Creates and communicates production documents that clearly outline “flow of show” and help talent feel prepared.
• Facilitates “dry runs” for large-scale meetings and events.
• Composes and/or edits all meeting and event content (speaking notes, PowerPoints, videos, etc.).
• Administers the company’s SharePoint (GoodLife Pulse), ensuring content is consistently up-to-date and refreshed.

Qualifications

• Diploma in English, Communications, Marketing, PR or related field, or work-related experience.
• 2 years in a communications role, or related field.
• Exceptional verbal and written communication skills.
• Excellent interpersonal and organizational skills.
• Ability to work independently with a demonstrated ability to prioritize tasks based on relative importance and urgency.
• Ability to develop and maintain effective relationships with key stakeholders.
• Highly developed follow-up skills.
• Agile, with demonstrated ability to work in a fast-paced environment.

Benefits

• Ongoing training and development to ensure a long and successful career path.
• Career advancement opportunities.
• Competitive Total Rewards Package.
• FREE Fitness membership.
• Fun and energetic atmosphere to come to every day!

Compensation

It is expected that the selected candidate will start at a base salary of $56,000. This position is eligible for bonuses in addition to the base salary. The annual range of expected compensation for the position is $56,000 - $72,000 determined by performance, time in the position, and variable compensation earned.

Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms, or other accommodation), please let us know and we will work with you to meet your needs.

Recruitment Fraud Alert

Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites. Protect yourself: GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address. If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone, or text. Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.