[Hiring] Interim Associate Manager, Email Marketing @Khan Academy

Role Description

We are seeking an Interim Associate Manager, Email Marketing to sustain and advance our digital fundraising efforts during the end of year fundraising campaign. Reporting to the Director of Philanthropy, the consultant will focus on email segmentation, copy writing and production in SFMC. This is a contract position (20 hours/week) expected to end on 1/4/2027.

What You’ll Do:

• Copywriting:
  • Draft compelling fundraising appeals using distinct organizational personas, including Sal Khan (Founder/CEO), the Chief External Affairs Officer, and the Community Giving Manager.
• Campaign Execution:
  • Write and edit all email copy for Oct, Nov, Dec ensuring alignment with campaign messaging, Khan Academy’s brand voice and donor stewardship goals.
  • Support mid-level email copy writing for CG to ML upgrade campaign and other emails as necessary.
• AI Optimization:
  • Use existing AI tools to streamline the copy-editing.
• Email & Donation Pages Production:
  • Create email journeys and one-off emails that require advanced segmentation and personalization for both Community Giving and Mid Level.
  • Manage detailed and complex email data extensions (lists) in collaboration with Senior Manager of Community Giving, Manager of Mid Level Giving and email experts in marketing.
  • Ensure QA and accuracy of all emails.
• Creative Direction:
  • Collaborate with the Senior Manager of Community Giving and Manager of Mid Level Giving and the design team to ensure visual assets align with the strategic narrative for the EOY season.
• Collaboration:
  • Collaborate with colleagues across fundraising as part of the EOY fundraising campaign, including participating in meetings as necessary, responding to questions/requests in slack during business hours (flexible on time zones).

Qualifications

• 3+ years of experience in digital fundraising or similar mass marketing effort.
• Experience using AI for copy writing and ability to pivot between different executive voices and write high-converting, empathetic copy.
• Experience in audience segmentation and A/B testing methodologies and building emails in email service providers (preferably in SFMC).
• Experience working with fundraising and marketing design and paid media teams to create a cohesive multi-channel experience.
• Ability to effectively and efficiently manage email production and campaigns across functions including setting timelines, ensuring work gets done on time, flagging potential issues or blockers.
• Excellent communication skills (oral and written), as well as an eye for detail.
• Excellent time management skills.
• A bias to action.
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

Company Description

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.