[Hiring] Influencer & Advocacy Manager @TrustedHousesitters

Role Description

TrustedHousesitters is a fast-growing, direct-to-consumer marketplace redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique, trust-based membership model. We are on a mission to become the world’s most loved travel solution for pet people, fueled by a passionate community of nearly 280,000 members.

As we scale, our focus is shifting toward the US market. We aren’t just looking for someone to "manage influencers" - we need a strategic architect to build an engine of trust and advocacy across the Atlantic.

This isn’t a transactional "pay-per-post" role. We need a "head up" creator lead who understands that our product requires nuanced, high-quality storytelling rather than a simple product demo.

As an Individual Contributor (IC) reporting to the Head of Brand & Content, you will own the end-to-end creator lifecycle. You will be the glue between Brand, Paid Social, and our advocacy community, turning one-off partnerships into long-term brand advocacy.

• US Market Leadership: Lead our US-focused strategy. You’ll source and manage high-performing US creators who align with our values and navigate the complexities of US talent agents, managers, and usage rights.
• Always-On Strategy: Move beyond "pop moments" to build a consistent, month-over-month influencer foundation that drives brand consideration and trust.
• UGC & Advocacy Scaling: Formalise the process for sourcing and licensing User-Generated Content. You'll lead the optimisation of our advocacy platforms (like Duel) to maximise community referrals.
• Cross-Functional Integration: Partner with Paid Social on whitelisting/licensing and collaborate with Comms and Affiliates to ensure creator content is a consistent pillar of our global strategy.
• IRL Experiences: Strategy and execution of influencer-focused events and "money-can't-buy" brand experiences to foster deep loyalty.
• Commercial Negotiation: "Quality over quantity" mindset - negotiating contracts and ensuring every pound spent delivers value.

Qualifications

• You have a proven track record of managing US-based influencer campaigns.
• You appreciate the nuance of marketing a high-trust service.
• You know how to guide creators away from transactional 'product reviews' and toward authentic storytelling.
• You are comfortable being the sole point of contact for this function.
• You can go from working on high-level strategy to handling admin tasks.
• You are proactive in working with Data teams to understand ROI (via MMM) and with Product to align with our brand voice.

Requirements

• £45,000 - £55,000 a year.

Benefits

• Fully remote work.
• Meaningful equity (gifted, not vested).
• Discretionary 10% annual bonus scheme.
• 25 days holiday annually plus bank holidays and Christmas to New Year closure.
• Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters.
• Premium TrustedHousesitters pet owner and sitter membership.
• X5 premium memberships for your friends and family each year.
• Unlimited housesitting allowance and eligibility for £500 per year towards travel costs.
• £200 annually towards home office equipment.
• Access to Spaces (co-working) Locations across the globe.
• Monthly working from home stipend.
• Macbook.
• Adoption fees covered for rescue pets.
• Quarterly all-expenses paid meet-up and funding for team events.
• Costs of personal development resources covered.
• Bupa Health Insurance and Dental Insurance plan.
• SimplyHealth Healthcare Cash plan.
• Trusted Giving scheme - employee volunteering and giving.
• Weekly virtual yoga sessions.
• Brighton Bikeshare.
• Recruitment Referral Bonus.