Role Description
DCX Academy seeks candidates with strong foundational capabilities and the potential to grow into high-performing virtual professionals supporting promotional product businesses and global clients. DCX Marketing Trainees must demonstrate key traits and meet baseline requirements to succeed, with flexibility for cross-skilling based on client needs and role availability. This provides exposure to different industries and supports development toward client-facing roles.
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Analyzes the customerβs demographic details in addition to forming marketing strategies accordingly.
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Contributes to the creation of digital assets, including email campaigns and content for social media and portals.
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Creates presentation format and compiles data for the preparation of sales presentations.
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Checks the inventory and orders samples.
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Coordinates the production of orders and ensures timely communication with suppliers about orders.
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Provides administrative and project support for a variety of marketing projects.
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Ad hoc tasks aligned with those mentioned above.
Qualifications
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Bachelor's degree in Marketing, Communications, Business Administration, or any related field.
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1β2 years of BPO experience across various industries, including e-commerce, telecommunications, travel, logistics, healthcare, appointment setting, real estate, and/or promotional.
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Strong verbal, written, and English communication skills.
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Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
Requirements
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Proficient in Microsoft and Google applications; basic knowledge of Adobe Illustrator, Photoshop, and Canva is a plus.
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Basic Excel skills (simple formulas) and the ability to create clear PowerPoint presentations.
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Ability to perform basic arithmetic (costing and pricing).
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Strong attention to detail in reviewing and validating data/content.
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Able to interpret written instructions and execute tasks with minimal supervision.
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Basic understanding of e-commerce workflows (product listings, store setup, optimization, and SEO fundamentals).
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Strong communication skills with the ability to clearly convey ideas, follow instructions, and interact professionally with clients and team members.
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Demonstrates customer orientation and the ability to adapt to different personalities. Comfortable supporting social media marketing activities.
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Experience in the promotional products industry or similar e-commerce environments is an advantage.
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Familiarity with industry platforms such as Sage, ESP, CommonSku, or Syncore is a plus.
Benefits
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Salary Range: Php 22,000 - Php 27,500
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Industry-leading salary packages
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Permanent work-from-home setup
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Company equipment provided
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Internet stipends upon regularization
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HMO Coverage
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PTO credits and service incentive leaves
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Major spring and winter company live events
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Monthly employee appreciation virtual events
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Company-provided career skills training courses
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A company culture focused on your personal and professional growth