[Hiring] Head of Performance @Soar With Us

Role Description

You’ll own client outcomes across every brand we work with, on every channel and in every pod. You’ll report directly to our Founder, and our Paid Social, Paid Search and Creative Strategy Leads will report to you.

• You won’t run a portfolio. You’ll set the strategy every portfolio runs on.
• Your core job is to build the Launch With Us growth engine, codifying how our best operators grow brands into a model every pod can run, covering offer, conversion, creative, and distribution.

What you’ll own

• Client outcomes: You’ll own retention, MRR expansion, and the share of clients hitting their growth target across the whole book.
• The outcome model: You’ll build the forecasting and target-setting system every account runs on, turn it into an SOP, train the team on it, and help shape what our service delivers as standard.
• Creative as a growth lever: You’ll integrate media and creative planning, testing, and reporting. With the Creative Strategy Lead, you’ll make creative hit-rate a performance metric.
• Leadership: You’ll coach three leads, and through them a team of 15+, into confident department leaders. You’ll own hiring and build the bench beneath them.
• Agency growth: You’ll sit on the leadership team, help set commercial objectives, and bring rigour to pitches so the brands we win are brands we can grow.

Qualifications

• You’ve taken seven-figure ecom brands to eight figures, with 5+ years in performance or growth on the agency or DTC side.
• You have deep fluency in testing, scaling, attribution, funnels, and CRO across Meta, TikTok, and search.
• You have real creative strategy experience and can judge creative on commercial potential.
• You think in a founder’s P&L, focusing on CAC, MER, contribution margin, LTV, and payback.
• You’ve managed managers and written models teams actually follow, removing steps rather than adding them.
• You have founder-level presence and are comfortable with ambiguity.
• Bonus points if you’ve worked both agency and brand side, have depth in retention, CRO or offer strategy, and treat AI, Triple Whale, and Shopify as second nature.

Benefits

• 25 days’ leave plus Christmas Eve, New Year's Eve, and your birthday off.
• Up to 30 days a year working abroad.
• Private health insurance after 6 months, life insurance, and a healthcare cash plan.
• Company pension.
• Performance bonus, annual pay reviews, and a structured progression plan.
• Ongoing training, monthly incentives, and our Kudos reward scheme.

Company Description

At Launch With Us, we manage £25M+ in annual paid media across Meta, Google, and TikTok for founder-led ecom brands in drinks, food, beauty, wellness, and pet. We take them from £2–3M in revenue to £8M, £10M and beyond.

• Media and creative sit in one team, contributing to our ranking as the UK’s number one Independent Meta Agency Group.
• We’ve grown 120% year on year for two years running, to 20+ operators.
• Now we’re building the leadership layer for our next stage, and this is its most important seat.