Role Description
We’re hiring a
Growth Marketing & Enrollment Coordinator
to own our inquiry → trial → enrollment pipeline, including paid social campaigns, CRM automation (GoHighLevel), and follow-up communications. This role blends growth execution with operational discipline—so marketing reflects real capacity, real parent pain points, and a premium customer experience.
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Faster lead response times and clean pipeline tracking
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Increased qualified inquiries and improved conversion (lead→trial, trial→enroll)
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Consistent, brand-aligned parent communication throughout enrollment
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Reliable reporting and monthly optimization recommendations
What You’ll Do:
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A) Growth Marketing (Primary)
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Own paid social campaigns (Meta/Instagram): strategy, setup, testing, optimization, reporting
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Run structured experiments (audiences, creatives, offers, landing/lead flows)
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Maintain a simple monthly marketing calendar aligned to enrollment targets
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Coordinate creative needs with the team (briefs, asset requests, messaging angles)
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B) CRM + Enrollment Communications (Primary)
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Own lead follow-up cadence via email/SMS/calls and ensure response speed
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Build and maintain GoHighLevel automations (nurture sequences, reminders, reactivation, missed-call text backs)
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Keep the pipeline accurate: stages, tags, notes, next steps, and handoffs
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Use warm, clear, professional English aligned to Cadenza’s brand voice
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C) Enrollment Ops Support (Secondary — tied to growth only)
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Use My Music Staff (MMS) to support onboarding: trial scheduling support, new student record setup, enrollment tracking
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Maintain tracking docs/sheets and basic system hygiene (Basecamp + Google Workspace)
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D) Projects / Continuous Improvement
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Execute monthly growth/ops improvement projects (systems, templates, automation upgrades, funnel refinements)
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Produce weekly snapshots + a monthly performance review with clear next actions
What Success Looks Like (First 90 Days):
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Launch/optimize 2–4 paid campaign tests with clear reporting and learnings
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Implement or improve core GoHighLevel sequences (new lead nurture, trial reminders, reactivation)
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Improve pipeline visibility: every lead has a status + next step
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Deliver a monthly report covering: inquiries, lead→trial, trial→enroll, response time, top learnings and next tests
Qualifications
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2+ years in growth marketing, marketing ops, enrollment/sales ops, or CRM-driven marketing
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Hands-on paid social experience (Meta preferred)
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Strong written/spoken English and high attention to detail
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Highly organized and reliable (can manage a pipeline + deadlines + SOPs)
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Comfortable working in a high-standards environment with feedback and approvals on key campaigns/messages
Nice-to Haves
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GoHighLevel experience
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Education/family services business experience
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Copywriting + basic creative coordination
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Understanding of music education (bonus)