Role Description
We are seeking a highly experienced and detail-oriented Virtual Assistant with advanced expertise in GoHighLevel (GHL), Meta Ads, and creative production to support our growing marketing agency. This is not an entry-level or training role. The ideal candidate is expected to take full ownership of campaign execution, CRM automation, and creative production across 15+ active client accounts from day one.
You will work closely with the Account Manager to ensure all client accounts are optimized, monitored, and fully supported with accurate data, high-performing campaigns, and reliable automation systems. This role requires someone highly organized, proactive, and capable of operating independently in a fast-paced, high-volume environment.
Key Responsibilities
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GoHighLevel (GHL) Management
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Build, audit, and maintain GHL accounts, including pipelines, workflows, automations, triggers, and integrations.
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Develop end-to-end automation systems (lead intake, follow-ups, pipeline movement, tagging, appointment booking, voicemail drops).
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Troubleshoot and resolve workflow issues, broken triggers, and logic errors independently.
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Manage CRM data integrity, including contact records, custom values, segmentation, and tagging across multiple client accounts.
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Support AI conversation bot (Amanda V5) deployments, including workflow triggers and custom value mapping.
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Ensure zero data bleed between client sub-accounts.
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Meta Ads Management (Facebook & Instagram)
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Build, launch, and manage Meta ad campaigns across 15+ accounts simultaneously.
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Set up complete campaign structures (awareness, lead generation, retargeting, lookalike audiences).
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Monitor campaigns daily for performance issues, disapprovals, budget pacing, and audience fatigue.
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Optimize campaigns by identifying what to scale, pause, or refresh based on performance data.
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Manage pixels, lead forms, and conversion tracking setups.
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Conduct audits and continuously improve account performance.
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Interpret and report campaign data clearly for internal use.
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Creative Production (Design Support)
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Design high-quality static ad creatives (1:1 and 9:16 formats) for Facebook and Instagram.
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Produce multiple creative variations for A/B testing.
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Ensure all creatives align with brand guidelines, messaging, and compliance standards.
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Make quick adjustments to existing creatives for refreshes or fixes.
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Organize and maintain a clean, structured asset library.
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Apply strong design fundamentals (visual hierarchy, clear CTA, professional aesthetic).
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Client & Team Support
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Provide accurate campaign data, insights, and updates to the Account Manager.
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Support client communication by ensuring all backend systems and reporting are up-to-date.
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Occasionally join client calls to provide technical insights on ads and GHL systems.
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Proactively flag issues, risks, or performance drops before they impact clients.
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Maintain professional and clear communication at all times.
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Additional Responsibilities
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Support onboarding of new client accounts using existing SOPs.
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Create and document SOPs for workflows, campaigns, and troubleshooting.
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Collaborate with internal team members to improve systems and processes.
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Assist with administrative tasks and special projects as needed.
Qualifications
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4+ years of experience managing Meta Ads for service-based businesses (healthcare, B2B, or professional services preferred).
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3+ years of hands-on experience with GoHighLevel as a power user (pipelines, workflows, automations built from scratch).
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Proven ability to manage 15+ client accounts simultaneously without performance drops.
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Strong understanding of Facebook Business Manager, ad structures, and troubleshooting.
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Experience with CRM systems, automation logic, and lead tracking.
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Solid graphic design skills using Canva or similar tools.
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Strong analytical skills with the ability to interpret data and communicate insights clearly.
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Excellent written and verbal English communication skills.
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Highly organized with strong attention to detail and system-building mindset.
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Ability to work independently and prioritize in a fast-paced environment.
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Reliable availability during U.S. business hours with fast response time.
Benefits
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Flexible work-from-home opportunity.
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Opportunity to contribute to a growing business by enhancing efficiency and client experience.
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Supportive and collaborative work environment.
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Paid training.
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Work from home.
Job Details
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Job Type: Part-time
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Schedule: 20 hours per week, Monday to Friday, Night shift - PH time.
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Supplemental Pay: Bonus pay.