[Hiring] Email Marketing Strategist / Manager @Retention Harbor

Role Description

We're looking for an experienced email marketer to own client relationships and drive strategy across a portfolio of growing ecommerce brands.

• Own client communication, reporting, and strategy across 6-10 DTC ecommerce accounts
• Build and maintain 90-day email roadmaps per client
• Analyze campaign and flow performance and translate data into clear recommendations
• Brief the implementation and copy team on campaigns, flows, and tests
• Run A/B tests and iterate on results to continuously improve program performance
• QA deliverables before they reach the client
• Identify growth opportunities and proactively bring ideas to clients
• Be able to strategize, lead, and engage in client communication & calls

Qualifications

• 2+ years managing email marketing for DTC or ecommerce brands
• Hands-on Klaviyo experience required
• Strong written English; comfortable working async across time zones
• Proven ability to present performance data and strategy to clients
• Experience building and executing 90-day email strategies
• Agency background preferred but not required
• Experience with Shopify and SMS

Benefits

• Fully remote, async-first environment
• Work with a focused, high-performance team
• Direct exposure to a wide range of DTC ecommerce brands
• Room to grow as the agency scales
• Stable long-term role with clear expectations and ownership