[Hiring] eCommerce Channel Specialist @Emapta

Role Description

Make your Amazon marketplace expertise essential to America's home improvement industry. Pursue an eCommerce Channel Specialist opportunity connecting digital commerce growth with greater access to innovative plumbing solutions. Support a US manufacturer serving homeowners and professional contractors. Through Emapta, expand your international retail perspective, strengthen your marketplace strategy credentials, and establish a rewarding global career alongside top 1% talent worldwide.

Qualifications

• Bachelor's degree in Marketing, Retail Merchandising, Advertising, Business, or a related field.
• More than 5 years of relevant experience in eCommerce, online marketing, or marketplace management, preferably with Amazon Vendor Central or Seller Central.
• Strong knowledge of retail inventory management, sales analysis, and marketing principles.
• Advanced proficiency in Microsoft Excel for data manipulation, reporting, and analytics.
• Ability to manage competing priorities, balance workloads, and meet deadlines.
• Strong strategic thinking, analytical problem-solving, and data-driven decision-making skills.
• Proactive and resourceful approach to decision-making and goal execution.
• Excellent project management, stakeholder partnership, and cross-functional collaboration skills.
• Knowledge of Google Analytics and Google Ads (formerly Google AdWords), preferred.
• Intermediate proficiency in Microsoft Word and PowerPoint.
• Excellent verbal, written, and interpersonal communication skills.
• Positive attitude and ability to work independently.
• Exceptional attention to detail, accuracy, and consistency.
• Strong organizational and time management skills, with the ability to adjust priorities quickly.
• Genuine passion for eCommerce and digital retail.
• Proficiency in Microsoft 365 applications.

Requirements

• Item Setup & Launch (10%)
  • Set up Amazon products and brand stores, including categories, titles, descriptions, prices, images, A+ Content, and links.
  • Conduct keyword research and coordinate the development of creative assets, including images, videos, and infographics.
  • Track product launch progress, enroll eligible products in Amazon Vine, and analyze initial customer feedback.
  • Collaborate with cross-functional teams to align marketplace execution with product strategy.
• Content Optimization (20%)
  • Develop and optimize product listings, including titles, descriptions, and keywords, to improve search visibility and conversion rates.
  • Monitor customer reviews, inquiries, and competitor activity to identify opportunities for content and product improvements.
  • Create and edit marketing and social media content to increase traffic and sales.
  • Resolve product listing issues, including low ratings, customer complaints, and content verification concerns.
• Marketing & Advertising (20%)
  • Plan and execute promotional campaigns, including deals, coupons, and advertisements, to increase sales and return on investment.
  • Conduct keyword research, manage advertising bids, and monitor campaign performance.
  • Develop advertising copy and recommend continuous campaign improvements.
• Marketplace Management (20%)
  • Manage third-party marketplaces, including product setup, optimization, and promotions.
  • Optimize product listings through Amazon Seller Central and related tools to improve product visibility.
  • Coordinate with internal teams to maintain inventory availability and operational efficiency.
  • Manage third-party tools to support data integration and channel performance.
• Reporting & Analysis (20%)
  • Generate and analyze performance reports, from weekly results to year-to-date metrics, and prepare sales forecasts.
  • Evaluate search terms, prices, competitor activity, and market trends to improve key performance indicators.
  • Identify and resolve order issues, inventory gaps, and marketplace alerts.
  • Assess product profitability, bulk price requests, and potential growth opportunities.
• Operations & Compliance (10%)
  • Ensure compliance with Amazon requirements for product setup and order fulfillment.
  • Manage Amazon cases related to product content, shipments, chargebacks, and disputes.

Benefits

• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• HMO coverage with free dependent upon regularization
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to use at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment