[Hiring] Director, Paid Social @Dept

Role Description

Directors, Social are ultimately responsible for building and managing high-performing, efficient and effective teams to best service their clients. Their top priorities are strong client growth/retention and employee growth/retention.

Directors, Social should be able to lead cross-functional teams to deliver excellent paid social strategy and performance recommendations for their clients based on DEPT’s best practices. They are effective communicators who can inspire and motivate teams to achieve and exceed client goals based on their deep understanding of the ins and outs of their clients’ businesses (not just digital) and they proactively bring innovative strategy, holistic ideas, and leadership to help clients meet their overarching business goals.

What You’ll Do

• Develop the social expertise of your direct reports, providing mentorship, feedback and coaching on paid social best practices.
• Maintain a strong understanding of the holistic business for each client in their portfolio - with insights on their competitors, overarching business goals, engagements with other agency partners, performance priorities, etc.
• Orchestrate multi-discipline collaboration and implementation for flawless execution of full-funnel, cross-channel campaign strategy and activation.
• Serve as the holistic account leader responsible for managing client expectations and effectively setting CS and GS teams up for shared success.
• Develop a deep working knowledge of Facebook/Instagram, TikTok, Snapchat, Pinterest, LinkedIn, as well as a core understanding of Growth Services (Programmatic, Decision Sciences, Creative, SEO/CRO).
• Stay up-to-date on all information disseminated across the agency to ensure their track is adopting best practices and testing recommendations prioritized by the agency.
• Serve as a point of escalation for all clients within your portfolio.
• Manage all major deliverables and presentations for your client portfolio (executive presentations, FBRs/QBRs, annual review, in-person strategy meetings, etc).
• Ensure successful onboarding of all new clients within your track.
• Successfully scale layers of management and ensure career pathing/goals are being established for every member of your team.
• Identify succession plans for your team and cultivate talent development for upward mobility.

Qualifications

• A minimum of 8 years’ paid social experience and a minimum 3 years of experience in a client-facing marketing role.
• Proven prior work experience managing a team of 3+ direct reports / team members.
• A deep understanding of paid social platforms such as Meta, TikTok, Pinterest, Snap, Reddit, LinkedIn, etc.
• The ability to audit an account and present actionable insights to a client.
• The ability to participate whether it is behind the scenes or client facing for business pitches representing paid social.
• The ability to provide feedback and strategic guidance to all paid media channels (search, social, shopping, display, mobile, native and video).
• Experience acting as an escalation point for clients, evaluating team services levels and proposing improvements.

Benefits

• Healthcare, Dental, and Vision coverage.
• 401k plan, plus matching.
• PTO.
• Paid Company Holidays.
• Parental Leave.

Company Description

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.