[Hiring] Director, Marketing Planning and Operations @Life360

Role Description

Life360's marketing org has grown fast — spanning B2C and B2B, multiple international markets, and a widening set of specialist teams — and we're ready to build the planning and budget infrastructure that matches that scale. We're hiring a Director, Marketing Planning & Operations, reporting to the VP Integrated Marketing, to build that infrastructure: a single source of truth for the budget, a planning cadence every team can rely on, and workflows that replace ad hoc coordination. Within your first year, success means marketing leadership has one real-time view of spend and priorities and every team knows exactly how their work connects to the plan.

Qualifications

• 10+ years of experience in Marketing Planning, Marketing Operations, or Strategy & Operations roles.
• Exceptional written and verbal communication skills, with a proven ability to draft clear, concise, and impactful executive communications.
• Stellar project management expertise with a strong track record of consistently meeting or exceeding project deadlines.
• Deep business acumen and curiosity for problem-solving, understanding business drivers, and engaging directly with the product.
• Financial acumen, including hands-on experience managing complex budgets within matrixed or multidivisional organizations.
• Proactive and collaborative mindset, with a history of building strong cross-functional partnerships across all organizational levels.
• Subscription business model experience preferred.
• International experience working across global teams is a plus.
• Bachelor’s degree or equivalent practical experience.

Requirements

• Drives end-to-end strategy and process across the marketing organization, ensuring alignment between business priorities and how marketing supports them.
• Owns and drives long-range, annual, and quarterly planning—defining strategic pillars, establishing cross-team timelines, and collaborating with global marketing leadership to scale, adapt, and align marketing execution across international markets.
• Facilitates brainstorm sessions for planning with clear structure, driving discussion, decisions, and next steps.
• Produces and manages key marketing deliverables and executive templates, including QBR presentations (in collaboration with marketing leads), weekly status updates, monthly company newsletters, and Board of Directors materials.
• Serves as a strategic thought partner to the CMO and marketing leads.
• Ensures effective, cohesive operations across every team in the marketing organization.
• Partners across all marketing functions—including Creative, Lifecycle, PMM, Paid Ads, and Integrated Marketing—to evaluate team operations, bridge cross-functional gaps, and establish unified workflows, templates, and processes that optimize execution and drive integrated performance.
• Ensures every team understands how they collaborate and connect across the broader organization, identifying and building the cross-functional workflows to support this.
• Owns the communication and rollout of new workflows and operating practices across the marketing org.
• Supports the marketing organization through agency selection, management, and procurement.
• Identifies, recommends, and implements workflow tools that improve efficiency across individual teams and the organization as a whole.
• Partners with the CMO and marketing leads to plan and manage annual and quarterly budgets.
• Maintains a central budget system that enables accurate, real-time tracking across all teams and channels.
• Partners closely with Finance to manage budgets, project metrics, and control costs across T&E and marketing investment areas, driving financial efficiency and maximum ROI.
• Leads key stakeholder partnerships to align cross-team priorities, establishing consistent operating rhythms and communications that clarify budget expectations and streamline execution.

Benefits

• Medical, dental, vision, life and disability insurance plans (100% paid for employees)
• Paid parental leave
• 401(k) plan with company matching program
• Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being
• Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns
• Learning & Development programs
• Equipment, tools, and reimbursement support for a productive remote environment
• Free Life360 Platinum Membership Tile trackers