[Hiring] Director, Head of Campaign Orchestration @Jazz Pharmaceuticals

Role Description

At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

The Director, Head of Campaign Orchestration is responsible for the strategy, performance and execution of the Campaign Orchestration team. This role is accountable for leading and developing a high-performing team, setting clear priorities, and ensuring the Campaign Orchestration team consistently delivers value to the business through strong partnership and execution.

• Focused on the US market, the Campaign Orchestration team translates patient and HCP strategies into integrated, personalized engagement journeys.
• Owns the end-to-end orchestration and execution of omnichannel campaigns as a franchise dedicated partner to drive measurable performance.

At Jazz, we believe that effective people leadership is essential to our success. Our people managers play a vital role in creating an environment where teams thrive and individuals reach their full potential. Jazz invests in people managers to equip them to drive performance, grow individuals, and create belonging.

Qualifications

• Bachelor’s degree in business, healthcare, technology, or related field.
• 10+ years of experience in campaign orchestration, omnichannel marketing, customer engagement, or related commercial capabilities within a pharmaceutical organization.
• 6-8 years of experience leading people, including managing and developing high-performing teams and driving accountability across functions.
• Demonstrated experience leading teams that include Senior Managers, Associate Directors, or equivalent roles, with accountability for team performance, development, and outcomes.
• Advanced degree (MBA or relevant graduate degree) preferred.
• Experience in healthcare, pharmaceutical, or other highly regulated industries preferred.
• Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

Requirements

• Demonstrated ability to translate strategies into omnichannel engagement plans and coordinate execution.
• Deep understanding of journey orchestration platforms, marketing automation systems, and engagement decisioning tools.
• Strong analytical skills to measure campaign performance, accelerate experimentation cycles, and optimize customer response rates across marketing, field, and third-party channels.
• Familiarity with MLR review platforms, AI-enabled review systems, and regulated content governance workflows.
• Strong understanding of campaign and media analytics and ability to translate insights into actionable improvements across campaigns.

Benefits

• Medical, dental and vision insurance.
• 401k retirement savings plan.
• Flexible paid vacation.
• Discretionary annual cash bonus or incentive compensation.
• Discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.

Company Description

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments.

Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide.