Role Description
Circle Medical is a fast-growing telehealth primary care practice on a mission to make high-quality, whole-person care accessible to everyone. We operate at the intersection of technology and clinical excellence, serving patients across the United States through a seamless app-first experience.
We are looking for a Director of Growth Marketing to lead our growth strategy at a pivotal moment in the companyβs trajectory. This is a senior, high-ownership role for a marketing leader who thinks in systems, executes with precision, and knows how to build durable, trust-led brands in regulated healthcare environments.
You will be accountable for both near-term acquisition performance and long-term brand equity. You will work closely with product, clinical, and operations leadership to align the patient experience with the promise we make in the market.
What you will own
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Lead and manage the team responsible for Circle Medical's consumer marketing strategy across email, SMS/phone-based outreach, web, social, and paid channels.
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Drive awareness of Circle Medical's primary care and specialty services, converting prospective patients into booked appointments, and increasing engagement and retention among existing patients.
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Develop and execute a comprehensive consumer paid advertising strategy.
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Partner with Analytics on building monitoring and tracking mechanisms for continuous campaign refinement to maximize ROI across patient acquisition and retention channels.
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Ensure a seamless, consistent, and cohesive patient experience across all consumer-facing touchpoints, from first awareness through ongoing care.
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Maintain brand voice that is warm, clear, and trustworthy in alignment with Circle Medical's patient-first identity.
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Continuously refine messaging across all lifecycle communications as Circle Medical expands its service lines, adds new care programs, and enters new markets.
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Collaborate with Product on the quarterly experimentation roadmap and deployment of various experiments to improve KPIs including appointment booking rates, patient activation, and retention.
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Rapidly scale positive results for maximum impact.
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Collaborate cross-functionally with Legal, Compliance, Product, Engineering, Clinical Excellence, Operations, Finance, and Patient Support to ensure marketing strategies align with regulatory requirements, clinical standards, and business objectives.
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Analyze performance metrics to refine and optimize strategies, deriving actionable insights from data to drive decisions on channel mix, messaging, and targeting.
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Monitor telemedicine industry trends, competitive activity, and healthcare regulatory shifts to identify growth opportunities and make strategic pivots as needed.
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Have full P&L ownership of Growth Marketing budget.
Qualifications
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Familiarity with insurance-based healthcare models, RCM, or payer marketing.
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Experience with measurement-based care, outcomes marketing, or clinical quality reporting.
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Comfort with HIPAA-compliant marketing practices and healthcare advertising restrictions.
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Familiar with insurance plans and RCM.
Benefits
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Paid Time Off: Flexible vacation, sick leave, and 12 statutory holidays.
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Health & Insurance: Medical, Dental, Vision, Disability, and Life insurance.
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Wellness: Mental health programs and an Employee Assistance Program (EAP).
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Retirement: RRSP/401(k) program with company match.
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Development: Annual reimbursement for eligible training and professional programs.
Company Description