Role Description
The Director, Corporate Communications will be responsible for the strategic leadership, execution, and operational ownership of the Company’s corporate communications function. This role defines and drives the company’s internal and external communications strategy, ensuring cohesive and consistent narratives across media, analysts, customers, employees, and partners.
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Own the development of communication frameworks, workflows, and performance metrics.
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Lead cross-functional collaboration with Marketing, Sales, Customer Experience, and People & Culture.
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Ensure compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.
Essential Functions
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Define, document, and own the corporate communications strategy and operating framework.
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Establish and report on communications Key Performance Indicators with regular executive updates.
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Lead cross-functional communications initiatives to support GTM priorities and brand credibility.
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Design, document, and operationalize workflows and processes for corporate communications.
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Build and manage a high-performing corporate communications team.
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Establish coverage and contingency plans for critical communications functions.
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Partner with Product Marketing to develop and maintain corporate and product messaging frameworks.
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Own and execute the company’s public relations and analyst relations strategy.
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Lead the company’s reputation management strategy.
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Lead internal communications strategy in partnership with HR.
Qualifications
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Bachelor’s degree from a four-year accredited college or equivalent work experience.
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Minimum 7 years of experience leading strategic communications programs with measurable outcomes.
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Proven ability to operate independently and drive cross-functional alignment.
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Strong executive presence and ability to influence senior stakeholders.
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Experienced in building and managing messaging and positioning frameworks and strategy.
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Proven working knowledge of all corporate communications disciplines.
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Excellent verbal and written communication skills.
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Energetic, goal-oriented, team player with an excellent work ethic.
Preferred Qualifications
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Experience in vertical market healthcare SaaS organization.
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Proven experience in leveraging social channels as part of communications strategy.
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Experience with media management, analyst, and distribution platforms.
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Experience managing reputation and review platforms (KLAS, G2, Google reviews, peer forums).
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Minimum 5 years of prior corporate communications management experience.
Requirements
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100% Remote within the United States.
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Long-distance or air travel as needed.
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Activities require a significant amount of work in front of a computer monitor.
Benefits
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Generous annual bonus opportunity.
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401(k) with Employer Match.
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Flexible Time Off: take time off when you need it without worrying about available hours.
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11 paid holidays.
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Your Day Your Way - Celebrate a day of cultural or social significance to you.
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Insurance: Choice of Medical, Dental, and Vision plans.
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Health Savings Account with employer match.
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Flexible Spending Account.
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100% Company-Paid Parental leave (After 6 months with the company).
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100% Company-Paid Life Insurance and Short/Long Term Disability Insurance.
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Nextech Luminary Peer Recognition Program.
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Wellness Program including discounts on medical premiums.
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Employee Assistance Program with free counseling sessions available.
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Corporate Discounts on Retail, Travel, and Entertainment.