[Hiring] Digital Marketing Account Manager @VEHLO

Role Description

Join one of the fastest-growing Internet marketing agencies -- Autoshop Solutions! We are dedicated to creating high-performing websites and engaging marketing solutions that drive new business for the automotive aftermarket industry.

We are looking for a Digital Marketing Account Manager that is self-motivated, detail-oriented, results-driven, and customer-focused. This position provides a critical role in customer success and serves as the liaison between clients and various members of the marketing team. You will be responsible for managing the overall marketing strategy, performance reviews and optimizations, website change requests, and coordination of all aspects of the Internet Marketing campaigns for accounts assigned to you.

This is a chance to be part of a fun, fast-paced, and collaborative team while growing your skills as a marketing professional. Our customers are our first priority and your professionalism and office skills need to be flexible to adapt to a wide range of customers, demographics, and business types.

What You’ll Do:

• Using your customer service experience and passion, you will communicate directly with clients to build trusting relationships both digitally and over the phone.
• Execute regular account reviews with your assigned accounts; maintaining a high retention rate and translating value-based results to our customers.
• Review, analyze, and communicate areas of opportunity within the scope of internet marketing strategy on an individualized basis per account.
• Identify and troubleshoot underperforming client accounts by tracking and measuring performance over time with tools such as Call Data, Google Analytics, Google Ads, SEO ranking trackers, and Web Form Submissions.
• Document, maintain, and follow through with accurate customer notes and data within the company’s CRM tool.
• Work cross-functionally with Sales, Development, Production & Marketing Services teams to drive results for our customers.

Qualifications

• Bachelor’s degree preferred or similar work experience required.
• 2+ years of experience in a digital marketing or account management role.
• Google certifications in Analytics, Search, Ads and Display are preferred.
• Proven track record in knowledge and utilization of PPC, SEO, and social media marketing best practices.
• Strong organizational and project management skills.
• Strong people skills, in-person and over the phone.
• Passion for being customer service-oriented.
• Internet savvy with excellent computer literacy and typing skills.
• Excellent grammar and written skills.
• Works well in a team environment.
• Independent thinker and self-starter.
• Able to meet deadlines and work with a schedule.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid time off and holidays.

Work Environment & Physical Requirements

• Ability to remain in a stationary position (sitting or standing) for extended periods.
• Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset).
• Ability to view and interpret information on a computer screen for extended periods.
• Ability to communicate effectively via phone, video, and written communication.
• Ability to participate in virtual meetings with or without reasonable accommodation.

Remote Work Expectations

• Maintain a dedicated, safe, and distraction-free workspace.
• Reliable high-speed internet connection sufficient for video conferencing and job-related systems.
• Ability to maintain productivity in a remote environment.
• Must reside in a state where the company is authorized to employ workers.
• Must be able to work core hours aligned to Eastern, Central, Mountain, and Pacific timezones.

Additional Information

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
• Employment may be contingent upon a background check in accordance with applicable laws.