[Hiring] Digital Marketing Account Manager @Huzzle

Role Description

We are looking for a high-energy, strategically-minded Digital Marketing Account Manager to join an Austin-based agency at the forefront of the industry. In this role, you aren’t just a middleman; you are a trusted advisor who bridges the gap between complex digital strategies and real-world business growth. If you are a proactive communicator who thrives on owning client relationships and navigating the fast-paced world of SEO and PPC, you will fit right in with this remote-first, high-performance team.

Key Responsibilities

• Act as the primary point of contact for a diverse portfolio of clients, managing the relationship from initial onboarding through ongoing optimization.
• Lead regular cadence calls, status updates, and reporting sessions to keep stakeholders informed and engaged.
• Partner with internal specialists to guide strategy, ensuring all work remains on track, in scope, and aligned with client KPIs.
• Monitor performance data to surface actionable insights and proactively identify opportunities for growth or improvement.
• Educate clients on digital marketing fundamentals, including SEO and PPC, translating technical metrics into clear business value.
• Maintain high standards of client satisfaction, targeting a minimum retention rate of 95% and NPS scores of 8+.
• Ensure project deadlines are met through exceptional organization and cross-departmental collaboration.

Qualifications

• 2+ years of experience in account management, client success, or customer-facing roles.
• 1+ year of experience working specifically within a digital marketing agency.
• Strong working knowledge of SEO and Paid Media (PPC) fundamentals.
• Proficiency in Google Analytics (GA4), Google Ads reporting, and Meta Business Manager reporting.
• Proven ability to pull, analyze, and interpret performance reports and KPIs independently.
• Experience navigating CMS platforms such as Webflow, WordPress, and/or Shopify.
• Excellent communication skills with the ability to speak and write with clarity and confidence.
• A dedicated remote workspace with reliable internet and the self-discipline to manage time effectively.
• Legal eligibility to work in the U.S.

Nice-to-Haves

• Experience working with clients in the Home Services industry (HVAC, plumbing, remodeling, etc.).
• A creative flair for process documentation and storytelling.

Benefits

• 🌎 Fully remote role with international clients and a flexible work environment
• 🚀 Work with fast-growing digital marketing agencies serving global brands
• 📈 Long-term career growth in account management, client success, or marketing strategy
• 🎯 Hands-on experience managing high-impact multi-channel marketing campaigns
• 🤝 Structured onboarding and ongoing support to help you succeed in the role