[Hiring] Digital Associate Marketing Manager @MEDICAL TEAMS INTERNATIONAL

Role Description

The Digital Associate Marketing Manager contributes to the calling of Medical Teams International by supporting the execution, optimization, and day-to-day management of digital fundraising and engagement efforts across paid and owned channels. This role plays a key, hands-on role in delivering performance-driven campaigns — including managing and leading email, SMS, paid media, website, Search Engine Optimization (SEO), and social initiatives — that support donor acquisition, retention, and revenue growth.

Essential Duties and Responsibilities

• Lead in the planning, execution, and optimization of digital fundraising campaigns across email, SMS, paid social/search, website, and social channels to support donor acquisition, retention, and revenue growth.
• Execute the Medical Teams’ email marketing strategy using the email marketing solution, including segmentation, automation, A/B testing tools, and communications plan.
• Manage SMS message setup, scheduling, QA, and coordination with fundraising and communications calendars.
• Implement digital ad campaign strategies, monitor performance, and identify updates to maximize ROI and donor engagement.
• Create, strategically place and manage social media posts, track engagement, and flag audience or reputation insights.
• Manage day-to-day website updates and campaign landing pages using Medical Teams’ CMS solution, including content updates, layout coordination, basic UX improvements, SEO updates, donation flow support, and analytics integration.
• Support SEO management, including on-page optimization, content updates, keyword alignment, and coordination with vendors, partners, or content teams.
• Coordinate with the digital fundraising vendor for Medical Teams and partners by managing project timelines, creative approvals, asset delivery, and campaign execution tasks.
• Coordinate with reputation platforms to support reviews, listings, and brand credibility across digital channels.
• Monitor digital engagement, donation trends, and conversion metrics using Google Analytics and other analytics tools.
• Prepare regular performance reports, support post-campaign debriefs, and document insights and recommendations.
• Actively manage, organize, evaluate impact and optimize digital platforms (email, SMS, website CMS, analytics, ad platforms).
• Execute online giving days, virtual events, and seasonal fundraising campaigns across email, SMS, web, paid, and social channels.
• Ensure digital content aligns with Medical Teams’ brand standards, storytelling goals, and ethical communication practices across web, email, and advertising.
• Engage and coordinate with vendors and agencies, including supporting briefs, creative reviews, timelines, and quality control.
• Collaborate with Global Programs teams to support accurate and respectful representation of program work in digital communications.
• Partner with the Philanthropy and the Development Operations teams to align messaging, campaign timing, and digital touchpoints across the donor journey.

Other Duties

• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation, Abuse & Harassment, Child & Vulnerable Adult protection, and harassment-free workplace policies.
• Support accountability across all aspects of assigned projects and day-to-day work, including campaign execution, documentation, vendor coordination, and reporting.
• Utilize volunteers when appropriate.
• Additional duties as assigned.

Qualifications

• Bachelor’s degree in marketing, communications, or related field. Relevant experience may be substituted for education on a year-for-year basis.
• Minimum 4 years’ previous marketing experience, with progressively increasing responsibility in digital marketing or similar.
• Experience supporting the execution of multi-channel marketing campaigns.
• Non-profit fundraising experience.

Knowledge, Skills & Abilities

• Working knowledge of digital marketing, online fundraising, and donor engagement strategies across paid, owned, and earned media channels.
• Working familiarity with key digital platforms is required, including email marketing (Emma), website CMS (WordPress), Google Ads, Meta Ads, and Google Analytics.
• Understanding of A/B testing, campaign optimization, SEO fundamentals, UX principles, and responsive web best practices.
• Knowledge of integrated digital campaign execution, including donor journeys, audience targeting, and basic conversion funnels.
• Working knowledge of marketing automation tools and CRM integrations to support segmentation, personalization, and reporting.
• Working knowledge of on-page SEO execution, including metadata, keyword alignment, internal linking, and content optimization.
• Familiarity with project management tools (e.g. Asana) and creative review platforms (e.g. GoVisually).
• Familiarity with budget tracking, invoicing, and expense documentation.

Skills

• Skilled at executing and supporting multi-channel digital campaigns across email, SMS, paid social and search, website, SEO, and social platforms.
• Strong analytical skills, with the ability to monitor performance data from Google Analytics, CRM dashboards, ad platforms, and reporting tools.
• Skilled at performing quality assurance for digital campaigns, including testing links, forms, tracking, and content accuracy across channels.
• Proficiency in using digital marketing platforms and tools, including email marketing (Emma), WordPress, Google Ads, Meta Ads Manager, analytics dashboards, and reputation platforms.
• Strong organizational and time-management skills, with the ability to manage multiple projects, deadlines, and priorities simultaneously.
• Clear written and verbal communication skills, including the ability to summarize campaign performance and insights for internal stakeholders.
• Proficiency in Microsoft 365 software (Word, Excel, PowerPoint, Outlook), collaboration and communication tools (SharePoint, Microsoft Teams), and CRM (or other database programs).

Abilities

• Commitment to Medical Teams International Calling Statement and Core Values.
• Ability to support social publishing, social listening, and reputation monitoring, and escalate insights or issues as needed.
• Ability to follow established processes, maintain documentation, and support platform hygiene and reporting consistency.
• Demonstrated ability to develop external partnerships.
• Ability to work a flexible schedule and weekends as needed.
• Ability and willingness to travel to departmental and organizational meetings as needed.
• Able to thrive in a fast-paced, high-growth environment.
• Ability to handle multiple projects simultaneously; flexible.
• Ability to work effectively within dynamic, high-performing teams.
• Strong initiative, self-starter, proactive decision-making.
• High levels of integrity, discretion, judgment, initiative, and motivation.
• Ability to work collaboratively with others.

Physical Requirements & Working Conditions

• Frequent use of a computer, databases and digital platforms, and other office productivity machinery.
• Frequent communication and exchange of information among colleagues and persons of concern.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder.
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 10 pounds.
• Seldom to occasionally position oneself to stoop, kneel, crouch, or crawl.
• If in travel status, occasional to frequent traversing over rough or steep terrain.

Benefits

• Excellent Medical, Dental, and Vision Insurance.
• Flexible work schedule options.
• Life insurance & AD&D.
• Generous vacation time, sick leave, and up to 12 paid holidays per year.
• 401k retirement plan.
• Employee Assistance Plan.

Salary Range

Please note that the typical hiring range is $70,000 - $85,000 annually. Job offers within the range are based on relevant job qualifications and pay equity.