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Marketing
Customer Marketing Manager
@Kong
[Hiring] Customer Marketing Manager @Kong
Mar 20, 2025 - Kong is hiring a remote Customer Marketing Manager. 💸 Salary: $90,000-110,000. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves creating programs that engage our customers throughout their lifecycle, influencing adoption, retention, and expansion, as well as turning them into our best advocates.
- Drive and expand our global customer content program, including the creation of case studies, video testimonials, customer webinars, and more.
- Maintain customer proof points database, including regular updates and communication to sales and CX teams.
- Assist in managing customer engagement and communication programs, including ongoing nurture campaigns, newsletters, and in-person/virtual events.
- Launch and manage customer reference program, including success metrics around new business influence.
- Maintain vendor relationships with customer review platforms and drive engagement to position Kong as the leading provider in our space.
- Assist with customer-focused events, such as API Summit, customer roundtables, Customer Advisory Board meetings, etc.
- Other customer marketing and advocacy activities as needed.
- Any additional tasks required by manager.
Qualifications
- 5+ years of marketing experience with 1-3 years of customer marketing experience (for a tech company or similar industry).
- Desire and ability to learn a technical product and in 3-6 months be able to discuss with industry professionals.
- Strong communication skills with the ability to write compelling copy and communicate with executives.
- Strong project management skills, including the ability to manage multiple projects and come up with creative solutions to challenges.
- Experience with GTM platforms such as Marketo, Salesforce, Tableau, and Confluence.
- Ability to travel 2-5 times per year (potentially international).
Requirements
- Strong communication skills (both written and verbal).
Benefits
- Access to healthcare benefits.
- 401(k) plan.
- Short and long term disability benefits.
- Basic life and AD&D insurance.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Marketing
Marketing
|
Salary
💸
$90,000-110,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
