[Hiring] Creative Operations Intern @Binance

Role Description

We are looking for a Creative Operations Intern to join the Creative Operations team within Marketing at Binance. This is a hands-on role focused on resource and project management. You will help the team plan, track, and optimize how creative work gets resourced, delivered, and measured.

You will work closely with the Creative Operations Lead, Program Managers, and Creatives to:

• Build visibility into team workload
• Identify resourcing bottlenecks
• Streamline processes using AI and automation
• Help manage external agency support

This is an ideal role for someone who is highly organized, data-driven, comfortable with project management tools, and excited about using AI to improve how creative teams operate.

What You'll Do

• Resource Management & Capacity Planning
  • Support capacity planning processes by tracking planned vs actual resourcing needs, identifying recurring gaps, and suggesting practical ways to make forecasting more accurate
  • Partner with Creatives and Creative Operations Lead to identify resourcing challenges, skill gaps, workload bottlenecks, and process inefficiencies using Asana reporting and workload data
  • Master dashboards and Asana reporting views to continuously identify automation and process streamlining opportunities
  • Monitor the creative pipeline proactively to ensure 95% on-time resourcing for BAU creative requests
• AI & Automation
  • Identify repetitive resourcing tasks that can be reduced or automated using AI, Asana automations, or improved workflow rules
  • Implement AI-enabled or automation-based workflow improvements that reduce manual resourcing effort and improve consistency
  • Use AI to support faster analysis of workload, resourcing risks, and project pipeline data
• Agency & Freelancer Management
  • Complete an audit of current agency partners, including scope, performance, cost-effectiveness, turnaround times, quality of output, and fit against team resourcing needs
  • Support onboarding, setup, or scope expansion/reduction for agency partners to increase resourcing flexibility
  • Define and document standardized agency resourcing protocols in Confluence

Qualifications

• Bilingual English/Mandarin is required to coordinate with overseas partners and stakeholders
• Highly organized and detail-oriented
• Strong analytical skills, comfortable working with data, reporting, and dashboards
• Proficiency with project management tools (experience with Asana reporting and automations is a strong plus)
• Interest in AI and automation
• Strong communication skills
• Self-starter mentality
• Interest in creative operations, marketing, or project management as a career path
• Currently enrolled in or recently graduated from a relevant degree program
• Comfortable working in a fast-paced, global, cross-functional environment

Benefits

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)