[Hiring] Communications Manager @Fort Lewis College

Role Description

The Communications Manager in the Admission Office develops and leads integrated, student-centered communication strategies that support prospective and incoming students and their families throughout the recruitment, admission, and enrollment journey. This role takes a proactive approach to anticipating student needs and ensuring timely, culturally responsive, and accessible communications aligned with Fort Lewis College’s mission and strategic priorities.

• Oversee the creation, writing, design, and execution of high-quality, student-facing communications across digital and print platforms.
• Maintain and update key digital platforms, including the admission website and chatbot knowledge base.
• Collaborate with Marketing and Communications to develop innovative storytelling approaches.
• Partner with third-party marketing agencies to support the timely development of communication plans and content.
• Create inclusive and accessible content that meets ADA and Section 508 standards.
• Work collaboratively with campus partners to gather content and ensure communications are student-centered.
• Lead the implementation of communication campaigns using Slate CRM.
• Monitor campaign performance and apply data insights to optimize communication strategies.
• Develop and manage a comprehensive communication calendar.
• Analyze communication effectiveness through data-informed reporting.
• Serve as a strategic partner to campus departments to ensure cohesive messaging.
• Support high-impact Admission Office events and initiatives.

Qualifications

• Bachelor’s degree from a regionally accredited college or university
• Minimum of four years of experience in a communication-related role
• Demonstrated ability to take initiative, think strategically, and execute projects on a deadline
• Excellent writing, editing, and digital content creation skills
• Technically minded and comfortable learning and navigating new technologies
• Proven ability to work collaboratively across departments and manage multiple projects simultaneously
• A demonstrated commitment to diversity, equity, inclusion, and student success

Requirements

• Bachelor’s degree in communication, marketing, business, writing, English or related field (preferred)
• Experience in higher education communication or a similar role within an admission-focused environment (preferred)
• Knowledge of AI tools and their applications in communication workflows (preferred)
• In-depth knowledge of CRM systems, advanced data analysis, and reporting capabilities (preferred)
• Experience with Technolution’s Slate CRM (preferred)
• Experience with HTML and CSS (preferred)

Benefits

• The salary range is $52,500 to $55,500 per year, plus a comprehensive benefits package.

Application Process

• A complete application packet includes:
• Cover letter addressing interest and qualifications for the position
• Resume
• Names and contact information for three current, professional references
• Application materials received by 11:59 p.m. on January 18, 2026, will receive full consideration.