[Hiring] Client Experience Manager @Lendmarq Capital LLC

Role Description

This is a full-time remote role for a Client Experience Manager. The Client Experience Manager will be responsible for:

• Developing and executing content marketing and client experience strategies
• Vendor relationship management
• ROI tracking
• Creating and managing content across various platforms
• Conducting market research
• Optimizing content for SEO

Daily tasks include:

• Managing content calendars
• Collaborating with cross-functional teams
• Analyzing content performance
• Ensuring brand consistency

Qualifications

• Content Strategy, Content Creation, and Content Management skills
• Experience in Market Research and SEO Optimization
• Strong Written and Verbal Communication skills
• Ability to Analyze Content Performance Metrics
• Proficiency in Digital Marketing Tools and Platforms (Salesforce preferred)
• Experience in managing Social Media Campaigns
• Relevant experience at an Ad firm or in the real estate industry is a plus

Requirements

• Work with business stakeholders to create, design, & implement marketing strategies for the organization
• Develop and record bi-weekly podcasts for the organization
• Record and champion video content to increase reach, improve retention, and communicate brand value more effectively
• Utilize marketing resources to create & schedule posts that support the brand
• Work with vendors to identify product opportunities
• Organize and attend marketing activities or events to raise brand awareness
• Plan advertising and promotional campaigns for products or services on social media
• Manage ad & vendor spend and re-investment
• Lead generation management
• Liaise with stakeholders and vendors to promote the success of activities and enhance the company’s presence
• Prepare content for the publication of marketing material and oversee distribution
• Utilize resources such as Forecasa, SFR Analytics, & Bigger Pockets to conduct market research to identify opportunities for promotion and growth
• Use Salesforce to track & report ROI across these channels
• See all ventures through to completion and evaluate their success using various metrics

Benefits

• Health Insurance – Robust medical coverage with costs primarily covered by the employer
• 401(k) Retirement Plan – Plan for your future with our retirement savings program
• Commuter Benefits Program – Save on your daily commute with pre-tax transportation options
• Employee Assistance Program (EAP) – Access free and confidential support for personal or professional challenges
• Financial Wellness Resources – Tools and guidance to help you reach your financial goals
• Paid Time Off – Enjoy 15 days of PTO annually, plus company-observed holidays
• Sick Leave – Take care of your health with 5 paid sick days per year