[Hiring] Chief of Staff @MMA Global Inc.

Role Description

The Marketing + Media Alliance (MMA) is seeking an experienced Chief of Staff to partner closely with the CEO in supporting our mission to advance major marketers' ability to create value through evidence-based models, frameworks, and revolutionary innovation. Working across strategy, operations, and execution, the Chief of Staff plays a pivotal role in driving organizational priorities, leading cross-functional initiatives, and ensuring the successful delivery of high-impact projects. This is not a gatekeeping job; it is an additive one: to help the organization move faster and better serve the mission and our members.

What you will own:

• CEO-sponsored initiatives end-to-end, and foundational internal programs needed for a fast-scaling organization.
• Line management of the Events, Board, Operations, and Administrative teams — currently 4 people, and growing.
• Company tech stack and our shift to an AI-first operating model, alongside our Chief AI Officer.

We need a high-energy, organized, intellectually sharp project manager and a strong problem solver to support our fast-scaling organization as Chief of Staff. The whole MMA runs on three things: relentlessness, ownership, and trying to be great at the work, all with the aim of creating legacy-making impact.

This is a game-changing role for a highly motivated, independent, A-player to join our team of marketers, subject matter experts, researchers, and ex-consultants, helping to tackle complex marketing challenges from strategy to execution. As a growing organization (likely to double in the next five years), we offer major growth opportunities for the right person, both inside MMA and beyond.

Learning and leveraging AI is a Big Part of the Job

• Everyone at MMA is expected to learn AI and the toolsets that leverage it.
• We close MMA on Thursday afternoons for AI learning — no meetings, no deliverables, just building AI fluency.
• Rebuild workflows with AI.
• Access to tech: Claude, ChatGPT, and other tools.
• Regular training sessions led by the Chief AI Officer for internal adoption, upskilling, tool onboarding, and measurement.

Strategic Leadership

• Lead cross-functional strategic projects from planning through implementation.
• Identify and lead wherever there are gaps.
• Take ownership of CEO-sponsored initiatives from concept through execution.
• Coordinate major foundational internal initiatives requiring experienced program and project management.

Operational Leadership

• Support department leaders with operational planning and problem-solving.
• Support the adoption of automation and tools to reduce manual work.
• Improve onboarding, training materials, and internal documentation.
• Act as a bridge between teams to remove blockers and improve communication.
• Identify opportunities to improve organizational effectiveness through process improvement and operational excellence.

People Leadership

• Line manage the Events, Board, and Administrative teams, currently 4 people, likely more over time.
• Support and own the tech stack at the company.
• Support a total transformation of the company to an AI-first leadership dynamic.

Executive Operations

• Maintain visibility of CEO priorities and ensure strategic initiatives remain aligned.
• Provide leadership during periods of organizational change.
• Develop executive presentations, board materials, and strategic communications to support organizational decision-making.

Qualifications

• Bachelor's degree preferred but not required; advanced degrees and MBAs are valued but not needed.
• 7-8+ years of senior COS or operating experience, or in an equivalent right-hand role to a CEO.
• 15+ years of overall experience is essential.
• Exceptional written and verbal communication skills.
• PMP or another project management credential is a plus.
• Experience working around marketing or in roles that involve a deep understanding of marketing.

Benefits

• Compensation: [TBD: base band]. [TBD: bonus or additional compensation.]
• Location: 100% remote, open to candidates based outside the U.S., provided you work U.S. hours.
• Travel: Very limited, occasional team off-sites, most likely in New York City or near Los Angeles.

Cultural Fit

• Entrepreneurial spirit; workload tends to be fluid and urgent.
• Freedom to explore solutions and improvements.
• Tackling tough, complex problems.
• Designing and implementing innovative solutions.
• Great environment for people who like to stretch themselves.