[Hiring] Campaign Specialist @Nortal

Role Description

Join Nortal as a Campaign Specialist — Campaign Orchestration to support a high-volume campaign operations team responsible for delivering batch email campaigns for UDX.

• Build, configure, test, and deploy batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud.
• Translate campaign briefs into accurate campaign configurations, following targeting requirements, content specifications, and delivery instructions.
• Review campaign audiences, segments, and basic data logic to ensure the correct recipients receive the intended communications.
• Perform thorough quality checks on campaign setup, content, audience selection, links, scheduling, and other relevant delivery requirements before deployment.
• Review peers' work, provide constructive feedback, and help maintain consistent quality standards across the team.
• Act as a day-to-day point of contact for UDX, responding to requests, clarifying requirements, communicating progress, and escalating risks or blockers.
• Identify gaps or ambiguities in campaign briefs and ask clear, timely questions before proceeding with execution.
• Manage email templates, support template maintenance, and contribute to campaign reporting and operational documentation.
• Track work, deadlines, and dependencies using a work management platform such as Workfront.
• Coordinate handoffs with offshore teammates and stakeholders across time zones, ensuring that campaign status, outstanding questions, and next steps are clearly documented.
• Follow applicable brand, legal, and licensor review processes when preparing campaigns for approval and deployment.
• Contribute to continuous improvement by identifying opportunities to strengthen campaign workflows, quality assurance, and operational efficiency.

Qualifications

• Hands-on experience building and sending batch email campaigns using an enterprise marketing platform such as Adobe Campaign, Unica, or Salesforce Marketing Cloud.
• Strong attention to detail and a consistent habit of checking your own work before submission or deployment.
• Experience working from campaign briefs and identifying missing information, conflicting requirements, or unclear instructions.
• Comfortable working with audience selection, segmentation, and basic data logic.
• Clear written and spoken English, with the ability to communicate effectively with US-based stakeholders and work during US Eastern business hours.
• Experience using a work management tool such as Workfront or a comparable platform.
• Ability to manage multiple requests and deadlines while maintaining quality and communicating risks proactively.
• Strong collaboration skills and the ability to give and receive constructive feedback.

Requirements

• Experience with Adobe Campaign Orchestration or Adobe Journey Optimizer (AJO) is a plus.
• Familiarity with legal, brand, and licensor review and approval workflows.
• Experience with cross-time-zone handoffs and distributed campaign operations teams.
• Experience managing and maintaining email templates.
• Background in travel, hospitality, theme parks, entertainment, or related industries.

Benefits

• Competitive USD salary.
• 100% remote work: Work from anywhere, with opportunities to connect with teammates at our coworking spaces across LATAM.
• Paid time off and national holidays: Take the time you need according to your country's regulations while receiving your full salary.
• Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better.
• Annual credit: Spend it on the perks you love to enhance your work-life balance.
• Team-building activities: Join coffee breaks, tech talks, and after-work gatherings to connect with the Nortal community.
• Birthday off: Enjoy an extra day off during your birthday week to celebrate with friends and family.