[Hiring] Campaign Operations Specialist @Career Centre

Role Description

As our Campaign Operations Specialist, you’ll help turn campaign plans into reliable, high-quality execution across Sherweb’s marketing systems. You’ll work at the intersection of marketing, technology, and operations, helping build campaigns, configure workflows, manage automation, support deployments, and ensure everything works the way it should before it goes live.

• Build and execute campaigns across our CRM and marketing automation platforms, including emails, automation journeys, forms, audience segmentation, and workflows.
• Work with Dynamics 365, Contentful, and other marketing technologies, understanding how workflows, landing pages, forms, and audience data connect.
• Test and validate campaigns before launch, following our quality assurance, governance, and launch-readiness processes.
• Identify risks and troubleshoot deployment problems and workflow errors before they affect campaign delivery.
• Translate campaign goals and business needs into clear operational and technical requirements.
• Partner with developers and technical teams on landing pages, integrations, and implementation.
• Maintain operational documentation and contribute to workflow optimization, process improvement, and campaign performance reviews.

Qualifications

• 2 to 5 years of experience in marketing operations, campaign execution, marketing automation, or a related operational role.
• Experience with CRM, CMS, and marketing automation platforms.
• Hands-on experience supporting campaign builds, workflows, segmentation, and deployments.
• Strong organizational and time-management skills.
• Strong collaboration, problem-solving, and communication skills.
• Excellent English skills, both spoken and written; fluency in French is an important asset.

Requirements

• Strong eye for detail and pride in getting execution right.
• Ability to manage several campaigns, workflows, and priorities without losing track of details.
• Enjoy troubleshooting and figuring out why something isn’t working.
• Like structured processes but also look for ways to make them better.
• Communicate clearly and collaborate well with a range of stakeholders.

Benefits

• A fast-paced work environment that adapts to you.
• Beautiful offices for meetups and collaborative work (Sherbrooke and downtown Montréal).
• State-of-the-art technology and tools.
• A results-oriented culture where talent, action, and thinking outside the box are recognized.
• Generous and caring colleagues of various professional and cultural backgrounds.
• Opportunity to recommend quality talent from your network through our generous referral program.
• A flexible total compensation offer.
• A base salary ranging between $49,000 and $70,000 annually.
• Vacation time that considers your previous experience.
• Advanced paid hours to recharge your batteries (holidays and mobile days).
• A corporate discount program to help you save at merchants in your community.
• Considerable growth opportunities.
• Proximity to your direct manager and open, honest communication to support your development.
• Multiple initial and on-the-job training opportunities and tools to track your progress.
• “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year.