[Hiring] Campaign Manager @Kargo

Role Description

The Campaign Manager exists to ensure every campaign Kargo launches runs flawlessly — on time, on budget, and against the metrics that matter to clients. This role owns the full operational lifecycle of IO and programmatic campaigns, from pre-launch build to delivery to performance reporting. Without this function, revenue leaks, clients churn, and Kargo's reputation for execution falls apart.

This is a remote role located in Singapore.

Outcomes — What Success Looks Like in 6–12 Months

• Zero launch delays on your book of business:
  • All campaigns are built, QA'd, and live on the contracted start date with accurate line item setup and zero budget overruns attributable to trafficking errors.
• Pacing issues caught before they become problems:
  • You identify delivery risks early and proactively flag them to Client Services, enabling real-time optimizations that keep campaigns on track.
• Programmatic launches run end-to-end without escalation:
  • You independently manage PMP, PG, and AG deal setup, troubleshoot DSP/SSP issues, and facilitate external trading team coordination with minimal hand-holding.
• Reporting is accurate, on-time, and tells a story:
  • 1st and 3rd party reports are delivered on schedule or ad hoc within SLA, with performance narratives that clients and CSMs can act on.
• Tickets resolve faster:
  • You diagnose and resolve the majority of creative, pixel, and trafficking issues independently, submitting and managing tickets to closure without waiting for escalation.

Qualifications

• Hands-on experience with Google Ad Manager (GAM) — campaign trafficking, line item setup, creative QA, and pixel/tag troubleshooting
• Proficiency in 3rd party reporting and verification tools (GCM, Moat, DV, IAS, or equivalent)
• Working knowledge of programmatic deal types — PMP, PG, AG, header bidding, and server-to-server
• Strong Excel skills including pivot tables, large dataset manipulation, and chart-making
• Ability to read performance data and translate it into actionable optimization recommendations
• Experience managing competing deadlines in a high-volume, fast-paced ad operations environment

Requirements

• Exposure to additional ad servers or DSP/SSP platforms beyond GAM
• Familiarity with ticketing and project management tools (Jira, Asana, or similar)

Competencies — Behaviors We Like to See

• Operational precision:
  • Catches errors before they launch — approaches setup and QA with a "trust but verify" mindset
  • Maintains clean, well-documented campaign structures even when volume is high
• Independent problem-solving:
  • Diagnoses issues methodically before escalating; doesn't wait to be told something is broken
  • Comfortable navigating ambiguous technical problems across multiple systems simultaneously
• Clear, proactive communication:
  • Surfaces pacing or delivery risks early — no surprises for CSMs or clients
  • Communicates with specificity: what's wrong, why, and what they're doing about it
• Composure under volume:
  • Maintains accuracy and follow-through when managing multiple live campaigns at once
  • Adapts quickly when priorities shift without losing track of open items

Benefits

• AdAge Best Places to Work
• ThinkLA Partner of the Year
• Built In Best Places to Work
• Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
• Martech Breakthrough Awards - Best Overall Adtech Company
• Digiday Media Awards Best Event
• Cynopsis Media Impact Awards-Best CTV Platform
• Martech Breakthrough Awards-CTV Innovation
• Adweek Media Plan of the Year Awards - Best Use of Insights