[Hiring] Campaign Director @Kyra

Role Description

You own a portfolio of client accounts and the team that delivers them. On the client side, you are the senior point of contact, accountable for net revenue retention: renewals, expansion, and revenue at risk. On the delivery side, you lead a team of Campaign Managers and own what they produce: quality, timelines, margin, and the standards they work to.

What you own

• Net revenue retention across your portfolio: renewals, expansion, revenue at risk.
• The senior client relationship, from day-to-day marketing contacts up to budget holders.
• Campaign delivery across the portfolio: on time, in scope, against KPIs.
• The performance, standards, and development of your Campaign Manager team.
• Gross profit margin and cost management on your accounts.

Owning the client

• Map stakeholders across functions and regions.
• Own all communications.
• Set account strategy: the roadmap, the expansion case, the renewal plan.
• Own commercial terms, scope, and budget.
• Own executive reporting, QBRs, and EBRs.
• Manage account risk.

Leading the team

• Set the production standard: casting, negotiation, brief workflow, escalation.
• Track Campaign Manager performance against clear, measurable expectations. Coach, give regular feedback, own progression.
• Plan resourcing and workload.
• Own the numbers behind delivery: budgeting, forecasting, reconciliation, GPM, throughput per head.
• Set influencer strategy: casting direction, negotiation and rates, re-engagement of high performers.
• Act as senior escalation on complex campaign and influencer issues.

Reporting and working across Kyra

• Lead post-campaign analysis, internal post-mortems, and PCA decks.
• Work with Sales, Legal, Product, and Strategy to keep priorities aligned, and represent campaign delivery at a senior level internally.
• Feed client needs, pain points, and feature requests back to Product.

What success looks like

• Your accounts renew, several grow, and NRR trends upward.
• Delivery holds without constant escalation.
• Margin holds as volume rises.
• Your Campaign Managers get faster and more independent.
• Recurring problems get fixed at the cause, not re-managed every quarter.

Qualifications

• Senior ownership of $500,000+ accounts, with multiple stakeholders and workstreams.
• Hands-on influencer campaign experience. At least 7 years in influencer marketing, covering casting and production.
• A track record leading teams. You have managed and developed a team, and you can show what happened to their performance and retention under you.
• Commercial sharpness (agency economics, margin, resourcing).
• Operational strength to build systems, not workarounds.
• Real use of AI in your own work.
• Clear communication at every level.
• High standards with low ego.

Requirements

• The role is EST based and works with a team spread across three continents.

Benefits

• AI is core to how we operate. Use it to elevate your work.

Support

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