[Hiring] Associate, Internal Communications @DoorDash USA

Role Description

This role sits within the global Internal Communications team, a high-impact group focused on engaging and connecting with DoorDash’s most important audience: our employees. We are responsible for leading employee communications centered around our company-wide strategy, business goals, and financial results to ensure employees understand DoorDash’s near- and long-term vision. This team works cross-functionally with key business stakeholders, touching every corner of the organization.

Reporting to the Senior Manager, Internal Communications, this role partners in and owns components of the development and execution of high-priority internal communications across DoorDash. This includes:

• Company-wide announcements
• Executive messaging
• Time-sensitive updates including crisis and reactive communications

This role will involve:

• Drafting, editing and shaping internal communications, including announcements, leadership messages, FAQs, and intranet content.
• Supporting the execution of high-priority communications, including organizational updates, company-wide moments, and time-sensitive messaging.
• Owning execution of defined communications workstreams.
• Managing timelines and driving coordination across stakeholders to ensure communications are delivered accurately and on time.
• Publishing and maintaining content across internal channels (The Block, Slack, email), ensuring quality and consistency.
• Synthesizing inputs from cross-functional partners and shaping the messaging into clear, structured drafts.
• Identifying gaps, risks, or opportunities in communications and proactively proposing solutions.
• Supporting preparation for company-wide communications moments (e.g. All Hands, major company announcements), including materials and logistics coordination.
• Assisting with content updates, version control, and quality assurance for sensitive communications.

You will…

• Support high-impact communications: Help bring clarity to complex topics by drafting and refining internal messaging.
• Execute with precision: Ensure communications are well-organized, accurate, timely, and well-coordinated across stakeholders and channels.
• Operate in a fast-paced environment: Work on multiple projects simultaneously, often with tight timelines and evolving inputs.
• Collaborate cross-functionally: Partner with teams across the business to gather inputs and support communications execution.
• Learn and grow: Develop skills in corporate, executive, and change communications with mentorship from senior team members.
• Operate with increasing autonomy, making decisions on messaging and execution within defined areas.

Qualifications

• 3–5 years of experience in internal communications, corporate communications, or a related field.
• Thrive in high-stakes, fast-paced environments and working across global timezones.
• Strong writer and editor, with the ability to turn rough inputs into clear, concise messaging.
• Strong project management skills, able to synthesize complex information into clear, well-structured documents.
• Highly organized and able to manage multiple projects and deadlines.
• Exercise sound judgment and handle sensitive information with care.
• Collaborative, responsive, and proactive in driving work forward.
• Ability to take ownership of projects or workstreams end-to-end with minimal guidance.

Requirements

• Position expected to be filled by 6/14/26.

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance.
• Mental health program.

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked and paid sick time accrued at 1 hour for every 30 hours worked.

Company Description

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.