[Hiring] Amazon eCommerce Associate @iRESTORE

Role Description

iRESTORE is looking for a detail-oriented, proactive eCommerce Operations Associate to support our marketplace business, with a primary focus on Amazon. You’ll help improve product listings, coordinate A/B tests, maintain our Amazon Storefront, manage creative workflows, and keep performance reporting accurate and up to date. Working closely with our eCommerce and Creative teams, you’ll turn priorities into organized, timely execution.

The ideal candidate has hands-on Amazon experience, strong analytical and project coordination skills, and an AI-first mindset, using tools and automation to work efficiently while checking the accuracy and quality of the output.

Responsibilities

• Listing Optimization & A/B Testing Reporting:
  • Coordinate and execute listing improvements across product titles, bullet points, descriptions, images, and A+ content.
  • Maintain a structured A/B testing calendar aligned with priorities set by the eCommerce team.
  • Coordinate test assets, set up eligible experiments, monitor progress, and document results and recommendations.
  • Implement approved winning content and maintain a record of listing changes.
• Amazon Storefront Management:
  • Maintain the Amazon Storefront, including adding new products, updating assets, and organizing product collections.
  • Build and refresh seasonal and promotional pages using approved creative and messaging.
  • Check product links, featured offers, and desktop/mobile presentation before and after updates go live.
• Listing Audits & Compliance Support:
  • Conduct regular manual and AI-assisted audits across Amazon and other marketplace listings.
  • Verify product information, imagery, attributes, approved claims, brand consistency, and alignment with approved pricing.
  • Identify listing errors, suppressed content, pricing discrepancies, and potential compliance issues; resolve routine issues and escalate those requiring approval.
  • Track corrective actions through completion and verify that updates appear correctly.
• Creative Project Coordination:
  • Coordinate static and video creative projects from brief through approval and delivery.
  • Use ClickUp to maintain project details, owners, deadlines, feedback, and approval status.
  • Collaborate with designers and cross-functional partners to ensure assets meet marketplace specifications and approved briefs.
  • Organize final assets and confirm the correct versions are published.
• Performance Tracking & Analytics:
  • Help maintain the Weekly Amazon Scorecard, KPI sheets, and recurring marketplace reports.
  • Pull and organize data from Amazon reports and dashboards, checking for accuracy and completeness.
  • Monitor sales, traffic, conversion, and keyword trends; flag meaningful changes and potential issues.
  • Summarize findings clearly, including recommended follow-up actions.
• Market & Keyword Research:
  • Research competitor listings, positioning, pricing, creative, and keywords.
  • Identify content gaps and optimization opportunities to support new launches and existing products.
  • Turn research into clear recommendations and creative inputs for the eCommerce team.
• AI & Process Improvement:
  • Use AI tools to support audits, research, reporting summaries, and content preparation.
  • Validate AI-generated findings against source data and approved product information.
  • Document recurring workflows and identify opportunities to reduce manual work and improve consistency.

Qualifications

• 2+ years of experience supporting Amazon Seller Central, marketplace operations, or eCommerce account management.
• Hands-on experience with Amazon listings, A+ content, and Storefront updates.
• Familiarity with Amazon A/B testing and basic performance metrics, including traffic, conversion rate, and sales.
• Strong Excel or Google Sheets skills and comfort working with recurring reports.
• Experience using ClickUp or a similar project management platform.
• Practical experience using AI tools to improve daily workflows.
• Strong written English, attention to detail, and reliable follow-through.
• Ability to work independently, manage multiple priorities, and communicate blockers early.
• Availability for agreed working-hour overlap with our US-based team.

Nice to Have

• Experience with Amazon Search Query Performance reports and keyword research tools.
• Exposure to Walmart, Target, Best Buy, Nordstrom, or other third-party marketplaces.
• Experience coordinating creative assets for beauty, wellness, or consumer products.
• Familiarity with workflow automation and marketplace reporting tools.

Benefits

• Competitive hourly rate, commensurate with experience.
• Remote-first opportunity.
• PTO + paid holidays.
• Stipends for fitness and continuous learning.
• Discounts on iRESTORE Products.
• High-visibility role with opportunities for career growth.
• Collaborative, fast-moving team that values initiative and ideas.
• And more!