[Hiring] Trial Specialist @Thomson Reuters

Role Description

Responsible for increasing revenue, retention, usage, and customer preference for CoCounsel, Westlaw, and Practical Law through targeted training and trial support. Maintains relationships with existing named accounts and provides technical and administrative product information, demonstrations, and/or product training focused on CoCounsel and OLI products.

In this opportunity as a Trial Specialist, you will:

• Conduct individual WAYWO and ROI sessions with each CoCounsel trial participant
• Drive trial usage at the individual user level for CoCounsel
• Host small group sessions to demonstrate CoCounsel's value and features
• Gather user testimonials specific to CoCounsel
• Compile trial success reporting during and at the conclusion of each CoCounsel trial
• Effectively partner with sales and solutions consultants on net new sales opportunities

Primary product focus: CoCounsel Legal, inclusive of Practical Law and Westlaw.

Qualifications

• Hold a J.D. or have equivalent legal experience
• Possess strong communication and presentation skills, especially via telephone
• Demonstrate a high degree of professionalism
• Maintain a customer-centric focus
• Have well-developed negotiation skills
• Show strong attention to detail and excellent organizational skills
• Can work independently and as part of a team in a fast-paced, changing environment

Benefits

• Flexibility & Work-Life Balance: Flex My Way policies for managing personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.
• Career Development and Growth: Continuous learning and skill development through Grow My Way programming.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, Mental Health Days, retirement savings, and tuition reimbursement.
• Culture: Award-winning reputation for inclusion, belonging, and work-life balance.
• Social Impact: Two paid volunteer days off annually and opportunities for pro-bono consulting projects.
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.
• Comprehensive benefits package including health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.
• Additional benefits: Optional insurance, Flexible Spending and Health Savings Accounts, fitness reimbursement, Employee Assistance Program, and more.