[Hiring] Subject Access Request Coordinator @Change Grow Live

Role Description

As a Subject Access Request Coordinator, you will be responsible for coordinating the administration of Subject Access Requests and supporting compliance with data protection legislation and organisational policies.

• Coordinate and monitor Subject Access Requests and other individual rights requests, ensuring statutory deadlines are met.
• Act as a key point of contact for requestors, managing correspondence and providing updates throughout the request lifecycle.
• Coordinate information gathering activities with operational and central teams to obtain records within agreed timescales.
• Support searches across electronic systems, email accounts and records repositories to identify and retrieve relevant information.
• Maintain accurate records, case files, trackers and audit trails.
• Prepare disclosure packs and supporting documentation for review by Data Protection colleagues.
• Identify and escalate risks, delays or issues that could affect compliance.
• Support the continuous improvement of SAR processes, templates, guidance and workflow systems.

Qualifications

• Passionate about supporting individuals' rights.
• Highly organised and detail-oriented.
• Able to manage a varied workload collaboratively.
• Enjoys bringing order to complex processes.

Requirements

• Ability to handle sensitive information with care.
• Act as an advocate for good practice across the organisation.
• Contribute to transparency, accountability and trust.

Benefits

• Enjoy a dedicated weekly Wellness Hour and access to our Wellness Hub.
• Comprehensive Employee Assistance Programme to support mental and emotional health.
• Extensive training, funded learning, and pathways into senior or specialist roles.
• Transparent pay and a contributory pension scheme.
• 25 days of annual leave plus bank holidays (pro rata), increasing to 30 days over five years of service.
• Supportive, values-led team environment.
• Open to discussing working patterns for a healthy work–life balance.
• Discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.