[Hiring] SSDI Hearing Advocate @Brown & Brown Insurance

Role Description

Join Brown & Brown Absence Services Group as a SSDI Hearing Advocate. We are looking for an experienced SSDI Hearing Advocate/Paralegal who is a great communicator, customer-focused, and excited to work closely with a highly motivated and fast-paced team. Hearing Advocates provide education and guidance to individuals at the appeal levels with the goal of obtaining Social Security disability benefits.

As a SSDI Hearing Advocate, the primary focus is serving as a liaison and advocate for claimants to ensure a fast and favorable outcome of their Social Security Disability claim. This position is responsible for:

• Educating the client
• Ensuring the claimant file is complete prior to the decision at reconsideration or scheduled hearing

We build and maintain trusted relationships with our clients by educating them on the Social Security appeal process and ensuring timely and accurate claim management.

Qualifications

• Active listener
• Strong verbal communication skills
• Attention to detail
• Critical thinking
• Empathy in communication
• Team player
• Polished interpersonal skills
• Ability to work in a fast-paced environment
• Confident decision maker

Requirements

• 2 years minimum of SSDI Hearing or paralegal appeals experience required
• Proven ability to maintain confidentiality and discretion
• Strong computer literacy skills with the ability to type and speak simultaneously
• Salesforce or CRM experience preferred
• Experience thriving in a fast-paced, multi-task-oriented phone-based environment
• Passion for helping people and demonstrating empathy & active listening skills

Benefits

• $19.50/hr starting wage
• 40hrs/week (M-F 9am - 6pm EST)
• Remote opportunity with computer equipment provided
• Comprehensive medical, dental, and vision coverage
• Access to covered mental health resources
• A competitive 401k match
• Employee Stock Purchase Program available to all teammates
• Tuition reimbursement
• Joining a culture of caring that values diversity of thought and background
• Regularly scheduled team meetings and one-on-one development time with your manager

Company Description

Brown & Brown Absence Services Group, LLC is focused on adding value across the absence continuum. Our services include SSDI Advocacy Services, Claims Management Solutions, Talent Solutions, and Disability Advisory Services. We are part of Brown & Brown Insurance, a leading insurance brokerage firm with more than 80 years of proven success and thousands of teammates.