[Hiring] Senior Workplace Investigations Business Partner @DoorDash USA

Role Description

The Senior Workplace Investigations Business Partner is responsible for leading complex, employee-facing investigations, focusing on matters involving potential security breaches, misuse of systems, and data access concerns, alongside other traditional workplace investigations matters.

• Lead investigations into allegations involving unauthorized access, data misuse, and insider threat signals, including cases referred by Security teams.
• Conduct interviews of complainants, subjects, and witnesses.
• Draft clear investigative reports with defensible findings and conclusions.
• Partner with internal Security teams to interpret system logs, access patterns, and digital evidence.
• Translate technical findings into clear investigative narratives and defensible outcomes.
• Assess employee intent, credibility, and level of risk, including distinguishing between negligent, reckless, and malicious behavior.
• Support decision-making where there is heightened legal, regulatory, or reputational exposure.
• Prepare, maintain, and track all case-related documents and communication in the designated case management system.
• Develop effective relationships with cross-functional partners such as Security, Legal, Employee Relations, and Human Resources.
• Utilize investigation data to provide strategic insights that inform leadership decisions, mitigate risks, and improve workplace culture.
• Consult with in-house attorneys as needed to ensure compliance and consistent interpretation of relevant laws and regulations.
• Drive continuous improvement of Workplace Investigations and participate in cross-functional projects as needed.

Qualifications

• BA/BS and 8+ years of relevant experience in workplace investigations, human resources, employee relations, security, and/or employment law.
• 5+ years of experience conducting complex, high-risk investigations, including matters involving fraud, data misuse, or security-related concerns.
• Experience working with technical or digital evidence (e.g., access logs, systems activity, audit trails), ideally in partnership with Security or technical teams.
• Demonstrated ability to operate in ambiguous, high-stakes environments with competing priorities, including balancing employee fairness with company risk.
• Ability to balance speed and quality, prioritizing work even when two matters appear similar on the surface.
• Strive for operational excellence in case management; highly organized, detail-oriented, and able to track and manage multiple cases/projects simultaneously.
• Experience managing relationships with a diverse group of stakeholders in various levels and functions.
• Outstanding communication skills; expert at writing clear, concise, investigative reports tailored to multiple audiences.
• Flexible and adaptable to a rapidly changing environment with a growth mindset and commitment to continuous improvement.

Requirements

• Juris Doctorate or other advanced degree in a relevant field (nice to have).
• AWI-CH, SPHR/SHRM-SCP, or CFE certification (nice to have).
• Previous tech experience (nice to have).

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits and commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• 11 paid holidays.
• Disability and basic life insurance.
• Family-forming assistance and a mental health program.