[Hiring] Senior Litigation Specialist @CSAA Insurance Group, a AAA Insurer

Role Description

As a Senior Litigation Specialist, you will take ownership of complex litigated claims involving first- and third-party auto and homeowners matters. You will help shape claim strategy by providing clear direction to defense counsel, evaluating settlement opportunities, establishing settlement authority, and actively participating in negotiations. You will also play a key role in achieving fair, timely resolutions while effectively handling defense costs and indemnity exposure.

• Completes analysis of claim, which includes examining facts of the loss and other applicable factors.
• Creates discovery plan including depositions, retention of experts, Independent Medical Exams (IMEs), and accident reconstruction for first and third-party claims which range from a minor to very sophisticated nature.
• Directly contacts defense counsel providing direction, authority for resolution (i.e., settle or go to trial), and ensures appropriate outcome in balancing defense costs and indemnity.
• Conducts comprehensive review of liability, damages, coverage, and risk to assess for individual independent settlement.
• Collaborates with defense counsel to identify strategy for negotiations and provides input as the face of the organization via phone or in-person mediations and settlement conferences.
• Authorizes, approves, and monitors budget for outside counsel and uses bill review software to analyze defense expenses.
• Prepares and presents recommendations for litigated cases for review with local and executive management to the IELT level.
• Secures authority up to the highest levels for resolution.

Qualifications

• Bachelor’s degree in business, insurance or risk management, or related field, or equivalent combination of education and/or experience.
• High School diploma required.
• A proven experience handling insurance claims.
• Prior Senior Casualty experience strongly preferred.

Requirements

• Ability to acquire proper licensing in the states where they are required.
• Bilingual a plus.
• Proficiency or ability to become proficient in the handling of minor, moderate, and sophisticated litigated claims.
• Extensive understanding of statutory and regulatory requirements and the ability to develop proficiency in standards of civil procedure.
• Ability to travel and to work extended hours and weekends.
• Proficient oral and written communication skills and ability to organize and present sophisticated facts to executive management.
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues.
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities).
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, forming relationships with team members, etc.).
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture.
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area.
• Travels as needed for role, including enterprise meetings, divisional/team meetings, and other in-person meetings.
• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Benefits

• Recognition: Total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and more.
• Career Growth: Leaders and mentors partner with employees to align interests, unlock development opportunities, and support long-term success.
• Flexible Workplace: Remote-first culture with flexibility to work from various locations including CSAA offices.
• Inclusion and Belonging: Fostering an environment where people feel valued and heard, enhancing innovation and competitive edge.
• Sustainability: Taking bold action to build more resilient communities and reduce environmental impact.