[Hiring] Senior Litigation & Liability Claims Examiner @Arbol

Role Description

Arbol is looking for a seasoned Senior Litigation & Liability Claims Examiner to join our growing property casualty claims team at Lilypad Insurance Managers. The ideal candidate brings deep expertise in litigated liability claims, complex coverage analysis, and defense counsel management, along with the sound judgment and independent decision-making that come with senior-level experience. You'll work in a dynamic environment that blends litigation claims excellence with technology, including AI-driven tools, giving you the resources to deliver outstanding outcomes for policyholders and claimants when it matters most.

What You'll Do

• Litigation Management: Investigate, evaluate, and resolve complex litigated property and liability claims from lawsuit assignment through final resolution, ensuring timely, efficient claim handling.
• Third-Party Liability Claims: Investigate new third-party liability claims from first notice of loss, promptly contacting insureds and claimants to gather facts, assess liability, determine the claim evaluation, and set an action plan for resolution.
• Claimant Negotiation: Negotiate directly with claimants and their attorneys to reach fair, well-supported settlements on third-party liability claims, applying strong negotiation skills and sound judgment within assigned authority.
• Defense Counsel Partnership: Develop and execute effective, cost-efficient litigation strategies in partnership with defense counsel; prepare claim files for presentation and maintain consistent follow-up to keep cases moving toward resolution.
• Trial and Hearing Participation: Attend trials, mediations, arbitrations, and depositions by phone or in person as needed, representing the company's interests and supporting favorable outcomes.
• Litigated Claim Negotiation: Once a claim proceeds to litigation, contact and negotiate directly with plaintiff attorneys as appropriate, applying proven negotiation skills to reach fair, cost-effective resolutions.
• Coverage Analysis: Review policy information to determine applicable coverages and make well-supported recommendations for resolving complex or disputed coverage issues in accordance with policy language and company guidelines.
• Liability Determination: Evaluate liability exposures with in-depth technical expertise, applying knowledge of tort law, contracts, and coverage forms to guide claim strategy.
• Reserve Accuracy: Recommend timely, accurate reserves based on claim analysis and defense counsel input, and monitor and adjust reserves as lawsuits progress.
• Case Strategy and Reporting: Maintain a current diary on each claim utilizing claims software, present files to internal claims committees, and provide detailed, accurate reports for management review on major losses.
• New Technology and AI: Leverage AI-driven tools and modern claims software to streamline litigation workflows, improve accuracy, and enhance the overall claims experience.
• Regulatory Compliance: Ensure lawsuit handling meets all benchmarks under company guidelines, applicable statutes, and Unfair Claims Practice Acts, including timely contact, defense counsel assignment, correspondence, and complaint response.
• Fraud Detection: Identify fraud indicators and recovery opportunities throughout the litigation process.
• Vendor Management: Engage and monitor the work of outside vendors, including defense counsel and experts, throughout the claim adjustment and litigation process.
• Mentorship: Support the claims supervisor or manager in mentoring less experienced examiners and help identify training needs across the team.
• CAT Claims Support: During high CAT claim volumes, step in to support litigation and liability claims as needed.

Qualifications

• 4-year college degree plus 7+ years of property, liability, and litigation claims handling experience, or a comparable combination of education and experience.
• Direct experience with first and third party litigation in Florida, Texas and Louisiana. Applicable state adjuster license where required, with the ability to obtain additional state licenses as needed.
• In-depth experience interpreting property damage estimates and applicable policy coverages.
• Working knowledge and in-depth experience evaluating liability exposures.
• Demonstrated technical expertise in claims management, including coverage, forms, contracts, and tort law.
• Proven, effective negotiation skills, including experience negotiating directly with claimants and plaintiff attorneys.
• Knowledge of law and insurance regulations across various jurisdictions, and the ability to stay current on legal trends affecting claim handling.
• Advanced experience adopting and using new software and tools.
• Proficiency in Microsoft Office products (Word, Excel, Outlook).
• Insurance certifications, courses, or professional designations: A plus.

Requirements

• Flexibility: Able to work extended hours due to weather-related events or litigation deadlines.

Benefits

• Competitive compensation and equity in a high-growth startup.
• Comprehensive health, dental, and vision coverage.
• Optional flexible spending account (FSA) to support your health.
• 401(k) match to support your future.
• Flexible PTO for you to relax and recharge.

Accessibility

Arbol is committed to accessibility and inclusivity in the hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you require an accommodation to apply or interview, please contact [email protected] .

Equal Opportunity Employer

Arbol is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other legally protected status.