[Hiring] Paralegal (Immigration Law) @Pearl

Role Description

This Entry Level Paralegal role exists to support attorneys and senior paralegals across the full immigration case lifecycle. You will help organize case files, prepare immigration-related documentation, coordinate client communication, and maintain accurate records across multiple legal and CRM platforms.

The role is highly execution-focused and detail-intensive, requiring someone who is organized, proactive, tech-savvy, and eager to learn. You’ll work closely with senior legal professionals while operating within a structured training environment designed to help you grow into immigration law operations and case preparation.

This opportunity is ideal for someone who thrives in fast-paced environments, communicates confidently in English, enjoys working with systems and processes, and actively seeks opportunities to improve and learn independently.

Your Impact:

• You will play a critical role in helping the legal team manage growing case volume without sacrificing quality or responsiveness.
• Your work will directly support:
  • Accurate and organized immigration case management across active client files
  • Timely preparation and coordination of USCIS-related documentation
  • Improved operational efficiency for attorneys and senior paralegals
  • Strong client communication and case follow-through
  • Streamlined document handling and digital workflow management
  • Consistent adoption of AI-enabled and cloud-based legal operations systems

Core Responsibilities

• Case File Building & Maintenance — 35%
  • Build and maintain organized digital client files within SharePoint and related systems
  • Save, label, and organize incoming client documents following firm naming conventions
  • Update and maintain accurate case records in Salesforce and Docketwise
  • Ensure all active matters are properly documented and accessible to the legal team
  • Monitor document completeness and follow up on missing case materials
• USCIS Form & Document Drafting — 25%
  • Draft immigration-related government forms under supervision
  • Prepare exhibit lists and petition support documentation
  • Assist with notice of filing and public access file preparation
  • Support attorneys and senior paralegals with petition assembly workflows
  • Review documentation for completeness and accuracy before submission
• Client Communication & Coordination — 20%
  • Communicate with clients regarding document requests, reminders, and status updates
  • Coordinate document collection and follow-up via email and virtual communication channels
  • Join attorney-client Zoom calls to take notes and surface relevant case details
  • Handle basic non-legal client inquiries and escalate legal matters appropriately
  • Maintain professional, timely, and client-friendly communication standards
• Tool & Process Mastery — 15%
  • Operate within Microsoft 365, Teams, Adobe, Salesforce, Docketwise, and SharePoint
  • Utilize AI tools such as Claude and Perplexity to support drafting and research workflows
  • Follow structured onboarding and training processes
  • Adapt quickly to new systems, legal workflows, and operational changes
  • Maintain accuracy and efficiency across digital legal operations
• Continuous Learning — 5%
  • Study immigration law concepts and terminology through internal learning resources
  • Track USCIS-related updates relevant to active casework
  • Proactively seek educational materials and ask thoughtful questions
  • Continuously improve legal operations and technology skills

Qualifications

• 1–3 years of administrative, operations, legal support, or office experience
• Excellent written and verbal English communication skills
• Strong attention to detail and ability to apply feedback consistently
• Strong critical thinking and problem-solving abilities
• Highly proactive and self-directed learning mindset
• Comfort working in fast-paced, high-accountability environments
• Strong internet connection and reliable remote work setup
• Proficiency with productivity tools and cloud-based software platforms
• Ability to manage multiple tasks and maintain organized workflows
• Bachelor’s degree in Legal Studies or a related field, or equivalent professional experience

Nice-to-Haves

• Prior U.S. immigration law or USCIS-related experience
• Previous law firm experience in any practice area
• Familiarity with Salesforce, Docketwise, Litify, or Neos
• Bilingual communication skills, especially Spanish
• Customer service, hospitality, or client-facing professional background
• Experience using AI tools within professional workflows

Tools Proficiency

• Microsoft 365
• Microsoft Teams
• Outlook
• Excel
• Word
• Adobe Acrobat
• Salesforce
• Docketwise
• SharePoint
• Claude
• Perplexity

Benefits

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Top-grading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.