[Hiring] Paralegal @IM LLP

Role Description

As a Paralegal within our Medical Negligence team, you'll play a key role supporting complex, high value claims while delivering an exceptional client experience. You'll gain hands-on exposure to a broad range of medical negligence matters, working closely with clients, experts and Counsel.

• Acting as a first point of contact for new and existing clients, taking initial instructions and gathering key information with empathy and professionalism.
• Supporting fee earners in the day-to-day management of cases, ensuring files progress efficiently and in line with procedural and regulatory requirements.
• Assisting with the investigation of claims, including obtaining, reviewing and organising medical records and other key evidence.
• Liaising both verbally and in writing with medical experts, Counsel and other third parties, and supporting the organisation of conferences and meetings.
• Preparing documentation to support litigation processes, including court bundles and instructions to Counsel.
• Assisting with hearing preparation and, where appropriate, attending court hearings and conferences.
• Maintaining accurate case management records, time recording and supporting the achievement of team financial and performance targets.
• Working collaboratively with colleagues to contribute to team objectives, sharing knowledge and supporting a positive team culture.
• Keeping up to date with developments in medical negligence law and practice, undertaking relevant training as required.
• Supporting wider business development and client engagement activities, where appropriate.

Qualifications

• A Law degree (LLB or equivalent) is essential.
• Strong communication skills, with the ability to build rapport and confidently engage with clients in sensitive situations.
• An excellent telephone manner, with the confidence and professionalism to speak with clients, experts and other stakeholders.
• Demonstrable empathy, compassion and emotional intelligence, particularly when supporting clients through complex and often distressing experiences.
• Highly organised and proactive, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Excellent attention to detail and accuracy, particularly when handling documentation, evidence and case-related information.
• A strong work ethic, with the ability to take ownership of tasks and maintain high standards of work.
• A collaborative team player, with the ability to build strong relationships with colleagues, clients and external stakeholders.
• A positive, enthusiastic and "can-do" approach, with a willingness to learn and develop quickly.
• A genuine interest in medical negligence law, with a desire to develop a long-term career within this specialist area with Irwin Mitchell.

Requirements

• Previous experience or exposure to medical work.
• Experience gained within a legal or professional services environment, such as a law firm, legal clinic, medical or similar setting.
• Familiarity with litigation processes, including document preparation, evidence gathering or court procedures.
• Experience liaising with clients, experts or third parties in a professional setting.

Benefits

• 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
• Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
• Health and wellbeing support, including Westfield Health and Digital GP access.
• Competitive pension arrangements to help you plan for the future.
• Two paid volunteering days every year to support causes that matter to you.
• Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.
• A wide range of well-being initiatives to encourage positive mental health both in and out of the workplace.