[Hiring] Medical Records & Billing Legal Assistant @Job Duck

Role Description

At Job Duck, we are looking for a Medical Records & Billing Legal Assistant who is passionate about supporting legal teams and making a difference in the lives of clients. In this role, you will be responsible for organizing medical records and billing, assisting paralegals, and ensuring the accuracy of critical documentation. Your work will help streamline case management and improve client experiences, all within a collaborative and structured environment. The ideal candidate is detail-oriented, proactive, and comfortable making outbound calls, thriving in remote settings where adaptability and teamwork are valued. If you are committed to confidentiality and enjoy working with established processes, this opportunity will allow you to grow and contribute meaningfully.

• Monthly Compensation Range: From 1,142 to 1,220 USD

Responsibilities include, but are not limited to:

• Support paralegals by ensuring documentation is accurate, complete, and properly processed
• Create and maintain medical expense summaries and billing logs in Excel
• Work within a case management system and use document/email templates
• Request and process medical records and medical bills through external portals
• Provide light administrative legal support as needed
• Manage outgoing requests and follow-ups
• Make outbound client calls (approximately 5–10 per day) for monthly 28-day client check-ins
• Adhere to established systems and workflows
• Track and organize records and bills once received
• Maintain confidentiality and work in a secure, private workspace

Qualifications

• 1-2 years of experience working as a legal assistant, paralegal, or supporting law firm operations
• Experience with personal injury law is highly preferred
• Strong attention to detail required
• Strong English communication skills (verbal and written)
• Self-driven and disciplined
• Team-oriented mindset
• Adaptability and flexibility
• Comfort with structured workflows and established processes
• Good numerical skills; proficiency in Excel
• Experience working successfully in a remote environment
• Ability to handle confidential information
• Comfortable making outbound client calls
• Willingness to support different teams as needed
• Location and timezone: Remote, Central Standard Time (CST)
• Working Hours: Monday to Friday
• Expected call volume: Moderate (approximately 6-15 calls per day)

Requirements

• Software and Tools Required:
• CRM: Clio
• VOIP: ESI
• Internal Communication: WhatsApp, Zoom
• Email/Calendar: Microsoft Suite & Outlook
• Work Shift: 8:00 AM - 5:00 PM [CST][CDT] (United States of America)
• Languages: English

Benefits

• Great Place to Work Certification every year since 2022

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.