[Hiring] Manager, Negotiated Agreements and Contracts @Cencora

Role Description

Reporting to the Senior Director of Negotiated Agreements and Contracts, this position will be accountable for the day-to-day contract management process. In this role, the Contract Services Manager will work across all parts of the organization including Operations, Legal, and Finance, and directly with customers to provide key insights in contract negotiation, governance, strategic sourcing, and best practices.

The Manager will work to entrench a repeatable contracting process beginning during planning, and continuing through to negotiations and implementation. During this process they will champion key terms including economics, pricing, along with corporate needs and requirements. This role is responsible for supporting the overall goal of maximizing customer satisfaction and experience in one of Innomar's most critical customer journeys: contract development, contract renewals, and amendments.

Responsibilities

• Accountable for the business processes underlying procurement and contribute substantially to the quality and effectiveness of the process leading to optimal performance.
• Further defining procurement excellence; implement and govern processes and systems in support of Innomar’s procurement policies and procedures and industry’s best practices.
• Develop and build a data warehouse and decision tools to facilitate the measurement of vendor performance, cost/profitability of procured services.
• Develop and establish processes that will facilitate the quality and timely execution of agreements from initiation to renewal.
• Work with key business stakeholders to develop targets based on current and future corporate requirements and market forces; including the ongoing entrenchment of a repeatable data capture of terms, value, and pricing standards of agreement.
• Reinforce and where needed implement template of agreements and value capture to further establish a repeatable process and best practices.
• Measure and monitor contract progress, implementation, and value.
• Support contract implementation (e.g., training, process, consistency) by ensuring all teams are aware of timelines and responsibilities.
• Monitor completion of contract close-out, extension, or renewal, as appropriate.
• Manage compliance and performance assessment, review deal performance drivers and adjust models/tools as needed.
• Ensure single, best source of truth leveraged across all deals (e.g., buy-side forecasts) and learnings from renewals across all segments.
• Responsible for producing procurement-related reports and statistical analysis.
• Performs related duties as assigned.

Qualifications

• Requires a broad experience in business, with a focus on procurement best practices.
• Preference for a pharmaceutical industry background.
• Requires broad training in fields such as business administration, engineering management, health science, or similar vocations; normally requires a minimum of 8 - 10 years related and progressively responsible experience in the procurement and/or healthcare business.
• Experience drafting contracts, negotiation of contracts, contract management, and vendor agreements including the ability to strategically assess and mitigate risk with vendors and suppliers through well-structured agreements.

Skills and Knowledge

• Expert understanding of common legal concepts arising in contracts and experience working with legal counsel on contracts.
• Proven ability to engage, inspire and drive results through people management and working in teams.
• Experience with Contract Lifecycle Management (CLM) systems such as iCertis.
• Ability to resolve issues independently.
• Performs work that is varied and that may be somewhat difficult in character.
• Understanding of the healthcare market.
• Strong analytical and customer relations skills; and ideally finance capability.
• Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace.
• Focus on strong creativity and innovation skills; focused and disciplined.
• Hands-on expertise in version control, redlining/blacklining, document management and other operational expertise related to contract negotiation and management.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Salary Range

$80,900 CAD - 124,520 CAD